Customer Service Dispatcher, Warrington (FTC)
Job Type: Fixed Term Contract
Competitive Salary + Excellent Benefits
Competitive salary with structured pay progression & paid overtime
✔️Industry-leading training & career development opportunities
✔️25 days’ holiday + bank holidays
✔️Pension scheme & private healthcare options
We are seeking an experienced Customer Service Dispatcher to ensure the efficient allocation of engineering resources, meeting customer expectations in a timely and cost-effective manner.
Manage VOR trucks and escalate issues as needed.
Coordinate with Area Service Managers for absence and absence planning.
Participate in team and Area Service Manager meetings.
Monitor engineers' performance and escalate concerns when necessary.
Perform additional duties assigned by the Customer Service Manager.
Strong experience in planning, scheduling, or dispatching.
✔️ Experience in a service-related industry is desirable.
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