Service Managers Wanted: Lead a High-Performing Team in Dorchester!
Are you an experienced Service Manager looking for a rewarding opportunity in Dorchester? Join a leading agricultural business and drive their service operations forward!
This is an excellent opportunity for a Service Manager in Dorchester to lead and develop a team of skilled staff. You'll be instrumental in ensuring exceptional customer service and operational excellence.
What's in it for you?
* Competitive salary of up to £50,000 per annum.
* Additional leave.
* Company pension.
* Cycle to work scheme.
* Employee discount.
* Life insurance.
* On-site parking.
* Referral programme.
* Company sick pay.
Your Responsibilities:
* Manage a team of staff at the depot, ensuring excellent customer service is consistently delivered.
* Oversee staff training, development, recruitment, and appraisals.
* Ensure the health and safety of all employees and customers is met and all regulations are respected.
* Complete daily, weekly, and monthly records, reports, and documents accurately.
* Assess staff levels and capability to align recruitment and retention with future requirements.
* Sell labour and optimise utilisation and efficiency to achieve targets for aftersales absorption.
* Demonstrate an excellent understanding of the field operation of all machines, and be able to instruct customers/operators in their safe and efficient use, a key skill for an Agricultural Service Manager.
* Handle customer enquiries and resolve disputes in an effective, professional, and timely manner.
What we're looking for:
* Strong leadership and people management skills.
* Excellent time-management abilities.
* Strong communication and organisational capabilities.
* Being conversant with the maintenance and service requirements of all machines sold.
* Computer literate with extensive knowledge of at least one recognised dealer management system.
* Experience as an Agricultural Service Manager or Automotive Service Manager is highly advantageous.
* A desire to lead and succeed in Dorchester.
If you are a motivated and experienced Service Manager looking for a challenging and rewarding role in Dorchester, apply now!
Apply now!
Contact Mel Dickinson regarding Job Number INDPLANT / 932526.
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.