Marketing Operations Manager Marketing / London Work where work matters. We are a global technology group built for what's next, offering high calibre professionals the platform for high stakes work, the kind of work that defines an entire career. When you join us, you're not just taking on projects, you're solving problems that don't even have answers yet. You will join an exclusive roster of talent that global leaders, including Google, Snap, Diageo, PayPal, and Jaguar Land Rover call when deadlines seem impossible, when others have already tried and failed, and when the solution absolutely has to work. Forget routine consultancy. You will operate where technology, design, and human behaviour meet to deliver tangible outcomes, fast. This is work that leaves a mark, work you’ll be proud to tell your friends about. We are looking for a Marketing Operations Manager to lead day-to-day execution of our demand generation and attraction strategies. The role is varied, using events and thought leadership collateral to attract and engage with key people within identified ICP accounts. We look for people who embody: Innovation to solve the hardest problems. Accountability for every result. Integrity always. Requirements Marketing Automation & Campaign Operations Platform Excellence (HubSpot/SFDC): Design, manage, and execute sophisticated email nurturing campaigns and inbound lead flows within HubSpot, ensuring technical integrity and optimal performance. This includes identifying and segmenting target leads that match our Ideal Customer Profile (ICP). Full-Funnel Accountability: Support the lead generation engine with key responsibility for hitting Lead, MQL, and SQL targets as per FY27 planning outputs. Content Deployment: Use marketing collateral, including Generative AI white papers and executive webinars, to attract and engage with target audiences. AI-Driven Insights: Champion the use of data-driven insights to maximise ROI of marketing spend. Event Logistics & Data Management End-to-End Event Management: Lead the coordination, design, and physical operation of trade shows and bespoke events. This includes everything from vendor management and booth setup to prospect check-ins and on-site logistics. Data Integrity & Reporting: Ensure all event intelligence is captured, clean, and actionable by uploading lead and attendance information to SFDC immediately post-event. Sales Enablement & Pipeline Alignment Seamless Handoff: Work closely with sales personnel to ensure a seamless, timely hand-off of leads following marketing activity, maintaining a strict feedback loop on lead quality and sales outcomes. Essential Experience: Marketing Operations: Significant marketing operations experience, able to execute a variety of attraction techniques to generate product demand. Marketing Funnels: Deep understanding of an attract → engage → delight marking approach. Technical Marketing Stack: Hands-on proficiency in HubSpot (for automation/email) and Salesforce (for pipeline tracking and reporting). Operational Grit: You are as comfortable managing trade show logistics and data entry as you support delivery against FY27 plan. Benefits We believe in supporting our team members both professionally and personally. Here's how we invest in you: Compensation and Financial Wellbeing Competitive base salary. Matching pension scheme (up to 5%) from day one. Discretionary company bonus scheme. 4 x annual salary Death in Service coverage from day one. Employee referral scheme. Tech Scheme. Health and Wellness Private medical insurance from day one. Optical and dental cash back scheme. Help@Hand app: access to remote GPs, second opinions, mental health support, and physiotherapy. EAP service. Cycle to Work scheme. Work-Life Balance and Growth 36 days annual leave (inclusive of bank holidays). An extra paid day off for your birthday. Ten paid learning days per year. Flexible working hours. Market-leading parental leave. Sabbatical leave (after five years). Work from anywhere (up to 3 weeks per year). Industry-recognised training and certifications. Bonusly employee recognition and rewards platform. Clear opportunities for career development. Length of Service Awards. Regular company events.