Salary: £65-75k per annum FTE Benefits Status: Fixed Term /Full-time preferable (requests for part-time/flexible working arrangements are welcome) About Us Energy Systems Catapult is an independent research and technology organisation. Our mission is to accelerate Net Zero energy innovation. Launched in 2015 by Innovate UK, the Catapult has built a team of more than 250 people, with a range of technical, engineering, consumer, commercial, incubation, digital and policy expertise. They draw on sector-leading test facilities, modelling tools, and data collected from our back catalogue of more than 500 research projects. We use that ‘whole energy’ system capability to support innovative companies small and large – to test, trial and scale their new products and services. Our impact comes when those innovators attract new customers, new investment and new grants so they can thrive in the future energy system. Based in Birmingham, Energy Systems Catapult is part of a network of nine, world-leading technology and innovation centres, established by Innovate UK. The Catapult Network fosters collaboration between industry, government, research organisations, academia, and many others to transform great ideas into valuable products and services. We believe that innovation often stems from connecting different areas and ideas, and that working together in person can be an important enabler for that. We therefore expect people to be in the Birmingham office ~40 days/year (roughly one day per week). Context At the Energy Systems Catapult, we devise innovative solutions to some of the toughest challenges facing our energy sector. We look for growth opportunities created by the transition of the energy system: one of the greatest market opportunities in the coming decades, as well as one of the most urgent issues for society. We pursue our mission at the Energy Systems Catapult by accelerating technology-based solutions and working with Government to address the market mechanisms and business models required to enable these solutions. Decarbonising UK homes is one of the hardest challenges on the way to Net Zero. Energy Systems Catapult created the Living Lab to offer a quick, safe and affordable, real-world test environment to de-risk and scale innovations by running trials directly with consumers in their homes. Expanding the capabilities of Living Lab through our collaboration with PNDC is the Whole Energy Systems Accelerator allows us to research, test and accelerate multi-vector energy systems to enable the better understanding of the interactions between consumers in their homes and future smart energy distribution system. We have an opportunity to join the Homes team in an interim role whilst our permanent Senior Manager Living Lab WESA has much reduced capacity. Driving forward our planned activities in this area, and maintaining continuity. Key work activities You will be responsible for driving the strategy, development, and utilisation of the Catapult’s Living Lab/WESA facility. Working collaboratively with colleagues across the Catapult, including Commercial, engineering (Systems Development, Dynamic Energy System Simulation), Consumer Insight, Living Lab Operations, Marketing, and other teams as appropriate, the key work activities are: Senior Advisor for Living Lab and WESA trials Capturing the necessary level of detail, requirements & information to identify high level solution option/s for our clients, spanning consumer research, in-home technologies, and whole systems trial capabilities. Drive the necessary discussions & dialogue with the client, relevant project partners and colleagues to ensure those high-level options are explored and that realistic, timely and impactful solutions/s are selected for actual development and delivery. Secure ongoing commercially viable work with our established clients, whilst exploring, engaging, and securing additional work with other organisations that can benefit from the Catapult’s expertise and know how. Identify and secure new funding/commercial opportunities, this will often require you to use your consultative capabilities to bring relevant parties together. Provide the direction/support necessary for bid and commercial managers to write proposals, and review bid documentation. Working collaboratively with our established clients to explore & understand their needs, challenges and opportunities. Delivering impact, managing projects and delivering work to clients Lead or support successful development and delivery of multiple externally funded projects at one time, managing relationships with any third parties. This will involve ensuring successful scoping, contract negotiation, understanding of customer needs and requirements, effective resource and budget management, client satisfaction and quality assurance Develop or contribute towards wider strategies for future work and follow-on impacts, including consistently considering opportunities for innovation, and managing key stakeholder relationships during project delivery The Senior Advisor will manage and direct teams to ensure that projects are managed correctly, support team members to thrive and coach them to further develop and work closely with wider team to maintain resource plans for opportunity pipelines Support quality assurance of outputs and insights being reported/presented to stakeholders Apply a clear commercial awareness across activities, including directing engagements with clients, to ensure impact is maximised within available resources; and opportunities for follow-on work are identified. Continuing the development of Living Lab & WESA Maintain and refine the product vision and strategy: capture intel on market opportunities, target customers, key proposition, and industry trends. Based on these and our customer, participant, and internal development needs propose refinements to the product vision, strategy, and outcomes/objectives for the Living Lab and WESA. Develop and prioritise the roadmap: Drawing on insights into customer, participant, and internal development and commercial needs, develop actionable proposals for new features/innovation priorities and maintain the product roadmap, ensuring ongoing prioritisation of development work for the Living Lab & WESA. Ensure the roadmap is reviewed at least quarterly and synced with individual team backlogs (e.g. Systems Development (general software engineering and hardware deployment), Dynamic Energy System Simulation (WESA feedback loop engineering), Delivery and Operations, Consumer Insight). Develop the business plan for the Living Lab: In conjunction with the Homes Programme Manager, develop the annual business plan for the Living Lab, identifying priority activities for the next year’s budget request. This will involve drafting initial plans and iterating with the Business Lead. Direct product development: In conjunction with the project manager, direct the end-to-end product development process, from concept to launch. Collaborate with engineering and other teams to ensure that product requirements are clearly defined, and provide appropriate support to ensure timely and high-quality product delivery. Allocate budget to development priorities : Responsible for the regular prioritisation of the Living Lab development and operational budgets to ensure these align with the latest roadmap priorities. Note – overall accountability still lies with the Business Lead, and you will work with the Homes Programme Manager for analysis and execution. Track performance: Track existing KPIs and objectives to measure the success and impact of the Living Lab/WESA against the defined outcomes. Monitor and analyse performance, gather customer feedback, and make data-informed decisions to enhance Lab development and customer/participant satisfaction. Support development of the go-to-market strategy: Support Marketing and Commercial teams to develop go-to-market plans, including pricing, positioning, and marketing strategies. What credentials are we ideally looking for? Proven ability to manage relationships between organisations with different priorities and find ways forward that all parties are content with A thorough understanding of consumer trial delivery, blending a knowledge of data analytics with consumer research. Understanding of UK home low carbon technologies, including heating, EV charging, home generation and storage, smart metering and energy management. Experience working with internet of things/connected home technologies for sensing and control applications, and an understanding of the opportunities and technical constraints of working with these technologies, including interoperability challenges. Understanding of consumer user experience design/research approaches. Understanding of the UK energy system, and whole systems decarbonisation challenges, such as the need for flexibility, the implications for energy networks, markets, and policy makers, and current challenges in home decarbonisation and home energy management. An understanding of consumer needs and perspectives in relation to low carbon energy, such as ensuring fair futures for all, and making complex energy technologies understandable and compelling to consumers. Ability to understand complex technologies and systems (e.g. WESA, Living Lab platform, home energy management systems). While this is not a technical expert role, you will need to work with engineering teams to identify the need for and specify Living Lab development work, and with a technical solution architect to specify complex trial arrangements using the WESA feedback loop. You will need to be capable of understanding the workings, capabilities, and limitations of the technology, and to bring this perspective into prioritisation. Be comfortable with managing the uncertainty inherent in advanced innovation projects. Be comfortable with the hands-on work and flexibility required in a small team Strong presentation, communication and writing skills Ability to excel in a rapidly growing, fast-paced organisational environment Willing and able to travel around the UK as required Degree level in a relevant discipline. Desirable An understanding of the commercial, funding and technical factors within consumer energy trials Experience of working with public sector partners and an appreciation of how these organisations work, their motivation and constraints Note: The successful applicant will need to be available to start by late July /early August 2025. Employee Benefits: Annual leave 28 days plus bank holidays (FTE) Buy/Sell holidays Buy/sell holiday – maximum 1 week based on contracted hours Pension 2 for 1 contribution via salary sacrifice scheme up to 10% Discretionary bonus scheme Recognition scheme to celebrate “above and beyond” EV Scheme Salary sacrifice Cycle2work Salary sacrifice Life assurance 4 x salary Health Cash Back Plan Retail and gym discounts Employee Assistance Programme 24/7 phoneline and 6 free counselling sessions Snacks and drinks Annual company off-site event. Flexible working options for eligible employees = (Sabbatical/Compressed/Staggered/Flexible hours) Working within a hybrid office attendance model with the expectation of being in the office at least 1 day a week and: Maternity Leave = (100% 13 weeks / 50% 13 weeks/SP 13 weeks/Unpaid leave for 13 weeks) Adoption Leave = (100% 13 weeks/50% 13 weeks/SP 13 weeks/Unpaid leave for 13 weeks) Paternity Leave = (100% 2 weeks) Shared Parental Leave = (100% 10 weeks/50% 13 weeks/SP 13 weeks) Would you like to Apply? The closing date for applications is Sunday 6th July 2025. Please note that at this time we are unable to provide UK visa sponsorship. We welcome applications from all, including those who may be returning to work, those wishing to work flexibly for any reason, and those who may need additional support. Energy Systems Catapult undertakes innovative and exciting work that will help shape the future of energy, with this in mind we encourage candidates to submit their applications as early as possible, as we do reserve the right to remove this advert or close it to further applications at any point during the recruitment process. (Strictly No Agencies). "We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion and belief, sexual orientation, or status regarding gender reassignment, marriage and civil partnership, pregnancy and maternity." Privacy Statement Purpose of the Privacy Statement The purpose of this Privacy Statement is to make you aware of how and why your personal data will be used during any recruitment process and how long it will usually be retained for. This statement provides you with certain information that must be provided under the General Data Protection Regulation ((EU) 2016/679) (GDPR). In the recruitment process we, Energy Systems Catapult Limited, are a “Data Controller”. This means that we are responsible for deciding how we hold and use personal data about you. The Energy Systems Catapult Limited is located at Cannon House 7th Floor, 18 Priory Queensway, Birmingham, West Midlands, England, B4 6BS and can be contacted by email at: dataprotectionoffice@es.catapult.org.uk. 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We may ask you for information to allow us to monitor our equal opportunities and diversity performance in recruitment. Also, if you inform us that you have a disability we will keep this information on record to allow us to make reasonable adjustments as needed. How we will use your Personal Data We will use the personal data we collect about you to: Assess your skills, qualifications and suitability for the role; Carry out background and reference checks, where applicable; Communicate with you about the recruitment process; Keep records relating to our hiring processes; Manage recruitment related activities, which includes setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes; Comply with legal or regulatory requirements. 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We retain your personal data for that period so that we can show, in the event of a legal claim, that we have not discriminated against candidates on prohibited grounds and that we have conducted the recruitment exercise in a fair and transparent way. After this period, we will securely destroy your personal data in accordance with applicable laws and regulations. Your Rights in Connection with Personal Data Under the GDPR you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted or transferred. When you apply for this role, and tick the confirmation box below, you have provided consent for us to process your personal data for the purpose of the recruitment exercise. You have the right to withdraw your consent for processing for that purpose at any time. Withdrawal of consent to process your data may mean that we cannot continue with your application to us. 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