Salary: £25,000 - 25,000 per year Requirements:
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* We are looking for candidates who possess the following essential skills and experiences:
* Proven experience in an IT technician or support role.
* A valid driving license.
* Strong communication skills.
* Technical proficiency in IT support.
* A customer-centric approach to problem-solving.
* Candidates must have the right to work in the UK and be located within daily commuting distance to Peterhead.
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Responsibilities:
* As an IT Support Engineer, you will:
* Provide first-line technical support to clients via phone, email, or in person.
* Troubleshoot and resolve basic IT issues related to hardware, software, networking, and peripherals.
* Document all support incidents in our ticketing system, including symptoms, troubleshooting steps, and resolutions.
* Escalate unresolved issues to the appropriate support teams, following established procedures.
* Assist with the setup, configuration, and maintenance of desktops, laptops, printers, and other IT equipment.
* Install and upgrade software applications, perform system updates, and ensure compliance with security protocols.
* Educate end-users on basic IT procedures, best practices, and self-service resources to empower them to resolve simple issues independently.
* Collaborate with colleagues and other support teams to share knowledge, solve problems, and enhance service delivery.
* Participate in ongoing training and professional development to stay current with emerging technologies and industry trends.
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Technologies:
* Hardware
* Support
* Security
More:
We are seeking a talented and enthusiastic IT Support Engineer to join our team on a permanent full-time basis in Peterhead. Please note that this position is office-based with no hybrid option. Our working hours are Monday to Friday, from 08:00 to 17:00. The salary starts at £25,000.00 per year.
Before applying, please answer the following application question: Do you currently reside in the Aberdeenshire area? Additionally, we require a minimum of 1 year of IT experience and valid work authorization in the United Kingdom. We look forward to receiving your application!
last updated 1 week of 2026