Inside Sales Renewals Team Manager What we offerCompetitive salary and commission.Office based with opportunity of working 2 days from homePaid holidays and sick payComprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security productsExtensive product and on the job/cross training opportunities with outstanding resources availableEncouraging and collaborative team environmentCareer development through various career ladders including Customer ServiceDedication to safety through our Zero Harm policyAccess to business resource groupsTraining on our company valuesIT equipment to complete all jobsWhat you will doOur primary objective is the growth of recurring revenue. The team manager role is a key position to directly lead a team of Internal renewals advisors focused on driving secured revenue, cross selling and upselling. The team manager will be responsible for leading, coaching and driving the team alongside management of the workloads and development of staff.Managing workloadsMeeting KPI’sSetting clear team goals and objectivesSetting individual Sales targetsUndertaking regular monthly individual 121’sLeading huddles in the office and remotelyInvolvement in presenting to leadership teamsDirect & indirect coaching of the teamHow you will do itAchieving team monthly, quarterly, and annual targetsAchieving set KPIsCoordinating support with quotes and customer communicationsChampioning key strategies/initiatives –strategy and pricingCRM of the complete sales process and opportunity pipelineWorking closely with sales and service teams to generate/secure all potential orders.Working closely with Head of Department to drive growth and strategyWhat we look forAre you able to demonstrate the following?Leading and being responsible for multiple targetsEvidence of strong coaching abilityPassion and energy to lead a sales teamHost huddles and lead calls confidently Clear evidence of client communication/professional communication (face to face or over the telephone)Experience in pricing/bidding/communicating technical itemsProcess refinement and improvementTeam Leadership/ManagementChange management If yes, then we'd love to hear from you!#LI-TL1• Remote: #LI-Hybrid