Expect
the unexpected at Treadwell.
Rooted in Oxford and shaped by the produce of its
surrounding countryside, our restaurant reimagines British dining with bold
flavours and fresh perspective. From inventive small plates to generous mains
and Sunday roasts with all the trimmings, Treadwell is a place for midweek
suppers, weekend gatherings, and everything in between.
The
Store Oxford, the city’s only luxury lifestyle hotel is looking for a highly
organised and enthusiastic Assistant Restaurant Manager to support the Food and
Beverage Manager in the day-to-day running of our Treadwell restaurant outlet.
This role plays a key part in ensuring smooth operations, excellent guest
service, and a motivated team while maintaining high standards across the
venue.
The role ensures
exceptional guest experiences, consistent service standards, and effective team
coordination during service.
This
is a hands-on leadership role, supporting front-of-house, assisting with staff
supervision, operational organisation, and maintaining compliance with all
hospitality regulations.
Key
Responsibilities
* Support the Food
and Beverage Manager in the day-to-day running of the restaurant operations,
for breakfast, lunch, dinner service as well as exclusive events.
* Lead service
shifts, ensuring smooth service flow and exceptional guest experiences.
* Supervise and
support the front-of-house teams during service.
* Assist with team
training, development, and performance support.
* Help coordinate
staff rotas in line with business needs and service levels.
* Ensure high
service standards are consistently delivered across all shifts.
* Support
initiatives to drive revenue through upselling, promotions, and guest
engagement.
* Monitor service
quality and guest feedback, responding professionally to queries or complaints.
* Assist with stock
management and inventory control.
* Support the
maintenance of budgets and operational targets including labour and wastage.
* Ensure compliance
with licensing laws, health & safety, allergen regulations, and food
hygiene standards.
* Work
collaboratively with the Executive Chef and wider management team on service
delivery, menus, and promotions.
* Maintain excellent
standards of cleanliness, presentation, and atmosphere within the restaurant
and bar areas.
* Provide
operational support for events, busy service periods, and special promotions.
Skills
& Experience
* Previous
supervisory or assistant management experience in a restaurant, bar, or
hospitality venue.
* Strong leadership
skills with the ability to support and motivate a team.
* Excellent
understanding of food, beverage, and service standards.
* Strong
organisational skills and attention to detail.
* Ability to remain
calm and professional in a fast-paced environment.
* Confident in
handling guest feedback and resolving issues effectively.
* Knowledge of
licensing laws, health & safety, and food hygiene regulations.
* Experience using
hospitality POS (Micros) and operational systems (Res Diary and Opera) is a
bonus
Benefits
* Meals on duty 11am and 5pm
* Ongoing training provided - both in
house and external
* Career progression and development -
we invest in our people
* Apprenticeships
* £33,000 per annum plus non
contractual service charge (£38,000 estimated on target earnings)
* Royal Cars taxis 50% discount to and
from work
* Refer a Friend Scheme receive £250
for the referral (£500 if you refer chefs)
* Excellent incentive programs for
being mentioned in reviews, including an international overnight stay with
dinner.
* Spec saver vouchers (terms and
conditions apply)
* Access to Stream (access wages
early)
* 25% off treatments in our spa and
50% off products
* Discount on rooms and food and
beverage
* Hospitality Rewards: access to
health and wellbeing benefits, online GP, Health Hero's mental health
support, and high street discounts, 35% off gyms all over the UK and 55%
off at nationwide cinemas
* Opportunities to win raffle
prizes
* Exceptional induction game and
programme - this is the most fun you will have on your induction day - we
promise!
* Opportunities to socialise and
celebrate - Quarterly awards.
* Fundraising initiatives - we support
the community and like to give back, in 2023, 2024 and 2025 we walked for
wellbeing supporting Hospitality Action.
* Go green - come and work with a
company that are committed to creating a greener planet, by looking at how
we can reduce our carbon footprint - we
* Have a green team who ensure we are
on track, come and play your part in that.
Our 4
Brand Pillars will also guide your success:
* Legacy – The Store celebrates its rich history as
a beloved department store in the heart of Oxford, carrying forward a
legacy of delight and wonder.
* Discovery – A place of discovery, offering a range
of experiences from the spa to dining, seasonal pop-ups, and curated
displays.
* Innovation – More than a hotel, The Store is a hub of
design, evolving installations, and forward-thinking food, drink, and
service.
* Community – Rooted in Oxford, The Store engages with
the local community through initiatives and events that bring people
together.
At The Store,
we value diversity. We are committed to providing an inclusive and supportive
environment as we believe diversity fosters a more innovative, creative,
dynamic, and nurturing culture. We are striving to create a culture that fully
represents our four brand pillars: Legacy, Discovery, Innovation and Community
– including all the communities we serve. We are an equal opportunity employer,
and all applicants will be considered for employment regardless of race, age,
ethnicity, religion, sexual orientation, gender, gender identity, family or
parental status, or disability status.