The job description is comprehensive but could benefit from improved formatting and clarity. Here's a refined version:
Senior Operations Support Engineer, Basildon
Client: Liberty IT
Location: Basildon, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 3
Posted: 02.05.2025
Expiry Date: 16.06.2025
Job Description:
Join Liberty IT as a Senior Operations Support Engineer and take on exciting challenges in a supportive environment. You will work independently, with the platform and resources provided to succeed. Your role involves partnering with business leaders and teams to enhance office environments, support desktop and device hardware/software, and improve digital communications and connectivity for various meeting formats.
Responsibilities include:
* Leading projects to improve Liberty IT's office environment, hardware, software, and communication tools.
* Facilitating project delivery, agile ceremonies, and progress updates.
* Contributing to energy efficiency initiatives and mentoring junior team members.
* Collaborating with employees and team members to optimize solutions and maximize business value.
* Participating in continuous improvement practices and sharing knowledge internally and externally.
Technology Support Responsibilities:
* Providing maintenance and support for hardware, software, and office environments during working hours.
* Managing digital communications and AV technologies, including on-site, hybrid, and remote events.
* Ensuring office space management, capacity planning, and intra-office moves.
Minimum Requirements:
* At least five years' experience supporting large-scale office environments, including hardware, software, and AV technologies.
* Experience in project delivery, agile practices, and continuous improvement initiatives.
* Strong partnership skills with end-users and a user-centric approach.
* Current industry-recognized certifications.
Preferred Qualifications:
* Active participation in knowledge sharing activities.
* Experience balancing technical solutions with user needs and business constraints.
What We Offer:
* Comprehensive health insurance, life assurance, and income protection.
* Employee discounts, bonuses, and a competitive pension scheme.
* Flexible hybrid working model for work-life balance.
* Opportunities for personal and professional growth, recognition programs.
Liberty IT is an equal opportunity employer committed to diversity and inclusion. Accommodations are available for candidates with disabilities during the recruitment process. If you're ready to advance your career, apply now through our careers page by clicking the 'Apply' button below.
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