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Employment advisor

Southampton
Trigon Recruitment Ltd
Employment advisor
Posted: 30 March
Offer description

Job Title: Employment Advisor

If you think you are the right match for the following opportunity, apply after reading the complete description.
Location: Southampton (with travel to Ringwood and Winchester)
Salary: £27,978 - £29,000
Job Type: Full-time
About the Role
Trigon Recruitment are recruiting on behalf of a leading organisation delivering employability programmes across the UK. This is an exciting opportunity to join a purpose-driven organisation committed to creating positive social and economic impact through employment support services.
You will be working on the Restart Programme, which supports Universal Credit claimants who have been out of work for at least 6 months. The programme provides up to 12 months of tailored support to help individuals move into sustainable employment.
As an Employment Advisor, you will manage a caseload of participants, supporting them on their journey into work. You'll play a key role in motivating, guiding, and empowering individuals to overcome barriers and achieve their employment goals.
Key Responsibilities
* Manage a caseload of customers, supporting them through to sustained employment
* Assess individual needs and develop tailored action plans
* Build strong, positive relationships with participants to support engagement and progress
* Provide coaching, advice, and constructive challenge to develop employability skills
* Identify suitable job opportunities, training, and development pathways
* Work collaboratively with internal teams to meet customer and employer needs
* Maintain accurate and compliant records of customer interactions and progress
* Signpost customers to appropriate local support services (e.g. housing, health, benefits)
* Meet performance targets, KPIs, and compliance requirements
* Develop relationships with employers, Jobcentre Plus, and other stakeholders
Skills & Experience
Essential:
* Passion for supporting people and making a positive impact
* Experience in a customer-focused, target-driven environment
* Experience providing one-to-one support, coaching, or mentoring
* Ability to work independently and as part of a small team
* Strong organisational and administrative skills
* Interest in welfare-to-work or employability services
Desirable:
* Degree-level education or equivalent experience
* Background in sales, recruitment, customer service, or case management
* Knowledge xsngvjr of the local labour market
Key Competencies
* Ability to motivate, inspire, and challenge individuals
* Solution-focused and proactive mindset
* Strong communication and interpersonal skills
* Target-driven with a focus on achieving outcomes
* Excellent organisation and prioritisation abilities
* Resilient, driven, and committed to making a difference
Why Apply?
* Opportunity to make a meaningful impact in people's lives
* Work within a supportive and collaborative team environment
* Career development within a growing employability sector
* Be part of delivering a nationally significant programme
To apply, please send your CV.
For an informal and confidential discussion, contact:
Tiffany Bennett -

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