Job summary
This is an exciting opportunity (fixed term - 18 months) for a self-motivated individual to join the Business Intelligence Integrated Performance team within Digital and Data post will work as part of the Trust's Business Intelligence (BI) team (referred to as the IIC Team) and will be responsible for the design, development, documentation and testing of bespoke dashboards and reports that will be used to support and improve both patient care and management decision making across the Trust
This will involve working closely with other BI Developers and ETL/Data Warehouse developers within the IIC Team, staff within the wider Business Intelligence & Reporting section and customers, to support the Trust's Business Intelligence, information and Digital & Data agenda.
The team are in the process of evolving the IIC to further support the Trusts Digital and Data Journey to Change. Within the last year the IIC has migrated to the IBM Cloud so the successful applicant will be ideally placed to develop their skills using IBM Cloud Pak for Data and all the exciting and innovative technology that it entails including AI and machine learning.
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
Main duties of the job
The successful candidate will have a background in Business Intelligence report and dashboard development (ideally with IBM's Cognos Analytics and related InfoSphere products), with demonstratable, practical skills in relation to Business Intelligence software and associated technologies.
Candidates with strong skills in alternative products such as Power BI, SSRS, QlikView, Crystal Reports, Tableau or other products will also be considered.
Good communication, organisation and documentation skills are essential.
The candidate will be responsible for gathering requirements using techniques such as interviews, document analysis, workshops, surveys, use cases, business, and workflow analysis.
They will support end users of the IIC system by engaging with them to provide training, resolve support calls raised by users and contribute to the development of training materials and guidance documents.
The candidate will be able to analyse business/functional needs and requirements and maintain contact with the customer throughout the development lifecycle and sign-off process.
About us
The Business Intelligence (IIC) team is part of the Business Intelligence & Clinical Outcomes Section of the Digital & Data Services Department working towards the Trusts Digital & Data Journey to Change.
The Digital & Data Services Department is an award-winning, dynamic, and fast-paced environment consisting of over 140 multi-disciplined and talented staff across well structured, supportive, and friendly teams. This leads to many rewarding opportunities for development, self-growth and promotion which is demonstrated by low staff turnover and the significant amount of home-grown talent.
We cover a wide range of specialisms, from Business Intelligence to the provision of IT equipment and everything in-between. No matter where your passion lies, join our brightest minds in supporting our staff deliver the best care for our service users and carers.
You'll join a team where flexibility, wellbeing and respect are highly valued, and you'll be supported to be the best version of you!
Details
Date posted
17 April 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year per annum
Contract
Fixed term
Duration
18 months
Working pattern
Full-time, Flexible working, Home or remote working
Reference number
346-CORP-037-26-A
Job locations
Flatts Lane Centre
Middlesbrough
TS6 0SZ
Job description
Job responsibilities
Please see the attached standard job description for more details relating to the main responsibilities and essential criteria. If you would like to discuss the role further, please contact responsibilities will include: To develop and maintain the Trusts dashboards, reports and alerts that reside within the IIC portal, supporting the Trusts Business Intelligence and Information agenda. To gather, define and document user requirements that are clear, concise and testable; to translate those requirements to a plan of work that can be understood and implemented by the development team; to ensure the development meets the objectives and needs of the customer. To promote and champion the use and functionality of the IIC within the organisation To actively contribute and engage with the IIC Team Agile sprint process including sprint planning, estimation of efforts, daily team huddles, sprint reviews and sprint retrospectives. To promote a data quality culture throughout the organisation to ensure accurate, complete and up to date information is available from IIC information system to support decision making and management. To manage and resolve IIC system support calls, ensuring service desk software is updated and calls resolved within agreed service level agreements. To support and develop SQL metrics which are used by stakeholders throughout the Trust To undertake system testing of own and peer developments To create and manage system documentation to ensure knowledge transfer, support and maintenance of the IIC. To work autonomously, under pressure and to meet deadlines using organisational planning skills
Person Specification
Qualifications
Essential
1. Educated to Degree standard or equivalent in a relevant subject or with equivalent experiential learning in the field of information analysis and reporting.
2. Equivalent experiential learning in the field of Information systems design, development and implementation.
Experience
Essential
3. Experience in creating Dashboards and Reports using Cognos or similar reporting tools
4. Experience of using and writing advanced SQL and other system development languages.
5. Experience of managing and supporting complex database management systems in busy, confidential settings
6. Experience of a customer led service.
7. Experience of NHS IT systems and services.
Desirable
8. Experience of working with large data.
Knowledge
Essential
9. Knowledge of the development cycle including requirements gathering, design, build, test, release and sign-off.
10. Good numeracy and analytical skills
11. Good understanding of system change control processes, upgrades paths and release management
Desirable
12. Knowledge of clinical procedures/terminology
Skills
Essential
13. Ability to work autonomously, under pressure and meet deadlines using excellent organisational planning skills
14. Develop and maintain communication with people about difficult matters and/or in difficult situations. Ability to grasp high level concepts and relate to operational detail
15. Use of IBM Cognos Reporting Studio and Framework Manager
16. Ability to resolve complicated data queries and issues that might resided at a data or report level
Desirable
17. Facilitation of design workshops with customers
Personal Attributes
Essential
18. Committed to continual quality and service improvement.
19. Self-aware and committed to continual professional and personal development. Able to accept and respond positively to feedback from supervision.