Business Support Officer Walsall Contract £16.08 per hour Our client is looking for an experienced Business Support Officer. Previous experience of typed minute taking in PA, HR, Minute Taking, Note Taking, EA roles is essential for this role. Supporting Early Help and Social Care Team within Walsall Council's Children Services. We have a number of other roles we are recruiting for – visit our website colbernlimited co uk to apply. 1. Main purpose of the job role: * To provide an effective administration and business support service, including initiating, undertaking and completion of tasks, on behalf of all Directorates. To be part of a team who provide timely, and efficient support, which maximises organisational technology in all its forms. * To provide a quality support service, which underpins all Directorates in delivering its core statutory business in the most seamless way, whilst also operating in a way that provides robust system based audit trail across all areas of activity and compliance with national legislation and local policies, procedures and priorities, and escalate as appropriate. * To work as part of a business support team ensuring the team is proactive, responsive, flexible, efficient and has a strong customer focus, ensuring that all customer are dealt with in a professional and confident manner, in line with agreed processes, taking ownership to ensure effective resolution. * To comply with the Council's agreed policies and procedures including but not limited to Health and Safety, and Equal Opportunities Policies, the Data Protection Act/GDPR Regulations, Freedom of Information Act, Financial Management Regulations and other relevant Council and Government Regulations, Directives and Council-wide priorities. Demonstrate organisational skills in a work environment Able to demonstrate comprehensive experience for arranging, attending and minute taking meetings and transcribing recordings of meetings Must possess excellent communication skills both verbally and written Demonstrate experience of regularly drafting routine correspondence Demonstrate working as part of a team on change initiatives activities Have a broad experience of organising visits, conferences and functions to a high standard Demonstrate independent thinking and decision making skills Confident in working on own initiative on a range of issues Must be able to demonstrate an awareness and understanding of equal opportunities issues Have an appreciation of basic health and safety knowledge in relation to the work environment. Experience of working in a fast pace administration environment where multiple demands could be made at any one time. Experience of providing high level customer service Experience of operating within data protection protocols Experience of organising events Experience of effective management of filing systems – both manual and IT systems. Experience of IT software, particularly Microsoft package covering Work, Excel, Powerpoint and Outlook. Evidence of continuous professional development (where applicable) PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer