We have a new remote position available for a Fluent German Customer Service Specialist to join a leading relocation service provider.
Maintain high customer services levels in line with company KPIs
Build effective relationships with clients and assist the team in service delivery
Responsible for data integrity for assignee records
Serve as the coordinator and owner of the relocation process for assignees
Administration of mobility policy & logistical support
Provide support to the team in ad-hoc duties
Training and support will be provided
2+ years’ experience in a customer service / coordination position
~ Excellent customer service, organisation and multi-tasking skills
~ Experience in the Relocation, Global Mobility or related industry is preferred but is not essential
~ Experience travelling and living abroad preferred
~ Competent IT user of Microsoft Office, particularly Excel and Word
~ Fluent English & German required