About the Role:
Are you a people person with a passion for retail and a heart for helping others?
St Luke’s Hospice is looking for a friendly, proactive Deputy Shop Manager to join our team. You’ll help keep our shop running smoothly, support our amazing volunteers, and make sure every visitor receives a warm welcome, all while raising vital funds for our hospice.
Strong communication skills are essential, to lead a team of staff and volunteers from different backgrounds, to promote the work of St Luke’s and highlight the benefits of sustainability. Being a leader and motivator who has the ability to resolve problems, make decisions with a positive attitude, and deal sensitively in difficult or distressing situations is essential.
Having the knowledge, the experience and determination to exceed budgets, monitoring costs, and an ability to work commercially within the retail sector are key components to the role.
Being able to form good relationships is essential, as is the need to build upon the positive reputation of St Luke’s with current and new supporters and colleagues, engage and work alongside key stakeholders.
Flexibility is essential for this post as there will be weekend, bank holiday and on occasion evening work as directed by city centre opening requirements. Being able to travel to all St Luke’s shops and sites for work purposes when required is essential.
Key Responsibilities:
Supporting the Shop Manager with the day-to-day running of the store
Leading and motivating our team of dedicated volunteers
Helping to maximise sales and drive donations
Creating eye-catching displays and keeping the shop looking its best
Ensuring our shop is safe, secure, and a great place to visit
Who we’re looking for:
Retail or customer service experience (paid or voluntary)
A positive, “can do” attitude and the ability to motivate a team
Good organisational skills and attention to detail
Flexibility to step up and run the shop when needed
Why Join Us:
Be part of a warm, welcoming team that makes a real difference in your local community
Develop your skills in retail and team leadership
Know that every sale you make helps fund expert care for local patients and families.
You can find out more about our benefits here: https://www.stlukeshospice.org.uk/work-for-us-benefits
Join Our Team:
If you're ready to bring your expertise and compassion to St. Luke’s Hospice and contribute to the well-being of our patients, we encourage you to apply now.
For further details and an informal discussion, please contact William Cooper, Retail Area Manager on w.cooper@hospicesheffield.co.uk
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