Account Manager Location Poole, Dorset Hours 40 hours per week Monday – Friday Salary Up to £55,000 per annum (depending on experience) About our client: Our client is an award-winning, leading, distributor and supplier of health & safety equipment and clothing across the UK, creating comprehensive solutions which will help their clients keep ahead in the everchanging world. Recognised for their customer service, innovation and sales growth with a big focus on developing cutting edge solutions, that are sustainable for the future. Our client is seeking an experienced Account Manager to join the successful sales department. Main responsibilities: * Adhere to internal service level agreements when responding to customer enquiries to ensure customer satisfaction and first-class customer service is delivered through every touchpoint. * Schedule and contact customers and book appointments for the Business Development Manager, keeping all records on the CRM and ERP systems, up to date with all relevant information. * Contribute to team success through strong individual performance, achieving all set KPI’s. * Follow up on quotes provided to secure business where possible, communicating with other departments to provide the customer with the most up to date information, such as, stock levels, pricing and delivery schedules. * Recognise opportunities to further develop profitability and sales gr...