Veterinary Receptionist/Administrator - Maternity Cover
Plymouth Veterinary Group, Plymouth, South West
Discipline: Non-clinical Support
Part Time Up to £15,600
We seek a fantastic part-time Receptionist/Administrator to join our dedicated team at Plymouth Veterinary Group in Estover. This is a temporary contract to cover a period of maternity leave starting in January 2025.
You will be the link between the client and the clinical team; booking appointments, advising clients on services and offers, taking payment and ensuring the client receives an exceptional customer experience when visiting the practice. Your day-to-day will see you meeting and greeting clients in person, assisting them over the phone, ensuring the reception desk runs smoothly, and helping with back office duties within the admin team.
Join a fantastic practice
Our branch surgeries are just 5 miles away from the main hospital so support, advice and guidance from the wider team is always on hand. Our hospital provides 24/7 care 365 days a year as well as providing an out-of-hours service for other feeder practices within Plymouth. It is well equipped with Digital X-ray, Ultrasound, Laparoscopy, and other diagnostic equipment enabling most first opinion cases to be treated in-house as well as accepting referrals for exotics. The Branches provide spacious consulting rooms and well-equipped theatres allowing for routine treatment to take place close to home, saving on travel across the City.
Plymouth is Britain’s Ocean City and presents excellent opportunities for land and water-based activities as well as a vibrant cultural scene, with good access to the Southwest or Europe. There are not many better cities in which to live and work so if you are looking to relocate, we can offer you full support with this too.
More about you
Our ideal person will have previous experience in a small companion animal veterinary practice or within a similar fast-paced customer-focused industry as full training will be provided. You will be a friendly, approachable team player. Have excellent time management skills, can multi-task and have a caring attitude providing support to our clients and their pets. Be computer literate, have good attention to detail and follow data protection guidelines.
Your shift pattern
You will work shifts between 8 am – 8 pm Monday to Friday as well as a share of the weekend rota on Saturdays and Sundays.
In addition to a competitive salary, you will benefit from:
* 6.6 weeks annual leave
* Additional annual leave for your birthday which will be added to your holiday allowance
* Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
* Cycle to work scheme
* Initiatives focused on employee wellbeing
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
* Pension scheme
* Discounted staff pet care
At IVC Evidensia we are committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Animals treated: Small animals
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