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Reference: MAR20254361
Expiry date: 2025-04-28 13:59:00.000
Location: NOW, Thames Valley Park Drive, Thames Valley Park, Reading, RG6 1WG
Benefits: Generous annual leave entitlement, company pension, and many more
This is a rare opportunity to join one of the UK’s foremost vehicle rental specialists and support our sales growth and profitability.
We are currently seeking a dedicated and experienced Client Services Team Leader to support and guide our team daily. The successful candidate will ensure team efficiency and uphold high standards, reporting to the Client Services Manager, managing systems, and supporting professional development.
Role responsibilities
* Support and motivate the Client Services Team to meet objectives.
* Ensure timely completion of tasks by team members.
* Create and share Monthly Performance reports with the Client Services Manager.
* Identify areas for efficiency and improvement and report findings.
* Build strong relationships with stakeholders.
* Encourage and train team members for career development.
Join Northgate Vehicle Hire as a Client Services Team Lead and enjoy outstanding benefits:
Competitive salary, with benefits including:
* Salary - Up to £36,000 per annum based on experience
* Annual leave - Starting at 24 days, increasing with service, plus public holidays and your birthday off
* Pension - Employer contributions of 5%
* Financial benefits - Life assurance, savings schemes, referral bonuses, discounts via Benefits App
* Wellbeing & Lifestyle - 24/7 GP, mental health support, physiotherapy, cycle to work, eyecare vouchers, Health Cash Plan, Dental Plan, Travel Insurance
* Motoring Benefits - Vehicle leasing schemes, discounted repairs, reduced weekend hire rates
* Wagestream - Financial wellbeing app for pay control, savings, and discounts
About you
* Strong relationship-building skills with colleagues and customers
* Ability to set objectives and give feedback
* Commercially minded with MI and business intelligence skills
* Proactive in understanding and leading the business
* Creative problem-solver who cares about customers
About Us
With over 60 branches, we are the UK’s largest light commercial vehicle rental provider, supporting businesses and individuals nationwide. We are part of ZIGUP, a leader in mobility solutions across the UK, Ireland, and Spain. Join us to unlock your potential in a leading industry, surrounded by inspiring leaders and opportunities.
We are agile. We are experts. We are imaginative. We are reliable.
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