Programme Co-ordinator
Location: Sawtry, Cambridgeshire.
Permanent, Full Time Mon-Fri 9.00 5:30pm (37.5 hours)
Salary; £27,000 plus OTE of £7,200pa.
The successful candidate will have a keen eye for detail as they will be responsible for ensuring we exceed our customers expectations in both a commercial & operational sense.
You will be working to tight deadlines, so the ability to effectively prioritise workload is essential. Along with the ability to interpret and manipulate various datasets in Excel to suit both internal & external stakeholder expectations.
The Key Responsibilities:
1. Provide exceptional service to maintain contracted service level agreements.
2. Engagement across all relevant departments within the business, Internal Sales, Materials Planning / Forecasting and Inventory Management, and Warehouse Team to ensure the customer requirements are adhered to and priorities are communicated.
3. Generate and provide a range of Management reporting, including daily Shortage, Weekly Priority, Monthly Performance Reporting
4. Regular engagement with client via MS Team, Face to Face, Telephone to build a trusting relationship ensuring we remain a key partner to the customer.
5. Liaise with the External Account Manager to align new business opportunities and resolve any challenges to retain and grow current business.
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