Job Summary
Robert Gordon University (RGU) offers staff and students alike a distinctive, professionally-focused academic environment in which high-quality teaching and research helps individuals develop and prosper.
As an Assistant Project Officer within our Academic Quality and Learning Enhancement Department, this fixed term contract post will support the University's preparations for its Tertiary Quality Enhancement Review (TQER) which will take place in 2027. The TQER is a major review of the University's quality and standards, and of the quality of the student experience, and is conducted by the Quality Assurance Agency for Higher Education (QAA), on behalf of the Scottish Funding Council.
Key aspects of this role will be to support the TQER Steering Group, including the Lead Quality Representative and Lead Student Representative, in their preparations for the review; helping to prepare the Advance Information Set; contribute to the writing of the Strategic Impact Analysis; and identifying key themes for discussion with the review team.
In order to fulfil this interesting and challenging role, you will need to be educated to degree level or have equivalent relevant work experience. You will be experienced in working with quality assurance processes, and have attention to detail. Experience of working in a higher education environment would be an advantage.
This is a fixed term post for one year.
In keeping with RGU's commitment to work/life balance you will have the opportunity to work from home for a portion of the working week and also benefit from a generous pension scheme, 46 days annual leave (including statutory days) an onsite nursery and sports centre, as well as a range of voluntary health and travel benefits.
We are committed to attracting and engaging a diverse range of staff and fostering a culture where everyone feels welcome, comfortable to express their ideas, and can reach their full potential. For more information, please visit Our Diverse Workforce pages.
Job Description
RESPONSIBLE TO: Academic Quality Lead
RESPONSIBLE FOR: No supervisory responsibility
PURPOSE OF POST: Support the University preparations for its forthcoming Tertiary Quality Enhancement Review (TQER).
PRINCIPAL DUTIES:
* Play a key role in the preparations for the Tertiary Quality Enhancement Review which will include:
o Compiling all the documentation to be submitted as part of the Advance Information Set;
o Contributing to the drafting of the institutional Strategic Impact Analysis (SIA);
o Overseeing logistical aspects of the TQER Panel visits;
o Coordinating attendees to meet with the TQER Panel;
o Following up on key issues identified through the writing of the SIA and advising on how to progress with the key recommendations arising from the review.
* Provide administrative, operational and logistical support to the TQER Steering Group, including close liaison with the Lead Student Representative, sharing relevant information and data to ensure that the student contribution to the AIS is well-informed and evidence-based.
* Support the University's overall activities in relation to the new Tertiary Quality Enhancement Framework, the Scottish Tertiary Enhancement Programme (STEP), and the Self Evaluation Action Plan 2025-26.
* Provide clerical support for monthly TQER Steering Group meetings, including preparation of agenda, papers and notes of meetings, and generation of internal Monthly Bulletins.
Person Specification
ESSENTIAL REQUIREMENTS
Qualifications and Professional Memberships
Educated to postgraduate degree level, or equivalent relevant work experience.
Knowledge
Quality assurance and enhancement processes within the Scottish tertiary education sector. Understanding of effective document control.
Experience
Prior experience of writing accurate and succinct summaries and reports. Experience of working with quality assurance and enhancement processes in a tertiary education setting.
Confident use of M365 applications.
DESIRABLE REQUIREMENTS
Knowledge
Awareness of the Tertiary Quality Enhancement Framework (TQEF) and Tertiary Quality Enhancement Review (TQER), the Scottish Funding Council's Guidance on Quality, Quality Assurance Agency for Higher Education (QAA) policies, procedures and guidance, and guidance from sparqs.
Knowledge of the role of students in the TQEF and TQER.
Experience
Participation or support for an external review.
Behaviours
Behaviour 1: Communication – Ability to receive, understand and convey both straightforward information, and information requiring careful explanation, in a clear and accurate manner.
Behaviour 2: Service Delivery – Experience of giving customers a positive and satisfactory service, by providing accurate and up to date knowledge of services available in own and related areas of work.
Behaviour 3: Liaison and Networking – Experience of circulating information in an accurate and timely manner, working across team boundaries to build and strengthen working relationships and leading and developing internal networks to pursue a shared interest.
Behaviour 4: Decision Making – Experience of using own judgement to make decisions, making collaborative decisions with others to reach conclusions and providing advice or information that will influence the decisions of others.
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