Overview
Join to apply for the People Operations Coordinator role at Lewis Silkin.
Working within the People Operations and wider HR Team, this role supports the day-to-day delivery of HR and Payroll processes and proactively works with other members of the team when action is required in their client groups. This generalist role offers exposure to HR information systems, employee life cycle, payroll and operational HR. You will be responsible for providing superior customer service and resolving HR Operations queries in a timely and effective manner. To succeed in the role you will need to be thoughtful, resourceful, team-driven and customer-focused.
Please note, this role is a 12-month Fixed Term Contract.
Key duties and responsibilities
This role will act as the first point of contact for HR queries.
Specific duties include but are not limited to the following:
* Ownership of the new joiner/onboarding process, including but not limited to:
* Drafting offer letters and contracts, creating system records, liaising with relevant departments to ensure IT equipment and accounts are set up accordingly.
* Arranging leaver details, including liaison with the relevant HR Manager/Officer, and feeding relevant information into the payroll as appropriate.
* Preparation of contractual change paperwork as and when required (e.g. change in hours, role, location, promotion).
* Providing guidance to staff regarding payroll, including handling firm-wide payroll queries and carrying out regular reconciliations.
* Providing day-to-day HR guidance on policies, procedures and processes.
* Maintaining the HR system and ensuring information is inputted accurately and in a timely manner, including changes to salary, hours, benefits, personal details, etc.
* Taking an active role in ensuring queries are responded to in a timely manner.
* Ensuring processes are documented, with a focus on efficiencies and process improvements.
* Working across the HR Team to support colleagues in periods of peak work and/or absence.
Compliance
* Ensuring pre-employment screening is completed and any issues escalated to the People Operations Manager in a timely manner, including right to work checks.
* Ensure accuracy and compliance with local legislation and statutory requirements.
* Maintain good housing keeping regarding staff files.
* Work with the wider HR team to audit data within the HR systems.
About you
The successful candidate must have a professional manner and first-class communication skills. They must be highly organised, able to demonstrate a confident and proactive approach to their work and be able to work on their own initiative. They must enjoy working in a busy, fast paced team environment and have a flexible nature and a cooperative and willing attitude.
Desired experience
* Experience of working in a HR team environment.
* Experience of working with Payroll (ideally at least one year’s experience in processing monthly payroll).
* Experience of working with HR Systems.
Desired skills and abilities
* Customer focused with the ability to communicate confidently to all levels.
* Curious mindset and problem-solving skills.
* Strong attention to detail.
* Excellent organisational skills and the ability to work quickly under pressure.
* Understanding of the activities of a busy HR function.
* Basic understanding of payroll concepts e.g. statutory payments, HMRC starter checklists.
* Understanding and adherence to the principles of confidentiality of sensitive personal data.
Additional information
At Lewis Silkin our ethos is simple. We strive to do the best for our clients, our people and the communities in which we operate. We recognise that an inclusive workplace allows for all kinds of ideas and thoughts, a variety of points of view that can trigger discussions or deliver innovative results, and a wide range of versatile skills and expertise. We are proud of the diversity within Lewis Silkin and of our culture that allows people to be themselves at work, ensuring we provide the best possible service to our clients. We are committed to supporting candidates throughout the recruitment process by supporting anyone who requires adjustments, in order to ensure they have the opportunity to perform at their best. All applicants will be considered equally and fairly. If you’d like to request any adjustments throughout the recruitment process, or would like to discuss flexible working patterns, please email the recruitment team in confidence (recruitment@lewissilkin.com).
#J-18808-Ljbffr