Overview
Night Porter role at LGH Hotels Management Ltd. Location: Warrington Fir Grove Hotel, Sure Collection By Best Western. We are looking for a reliable and responsible night shift team member to help ensure the hotel runs smoothly during the night.
Responsibilities
* Guest Services: Manage guest requests promptly and professionally, ensuring a pleasant stay.
* Safety First: Maintain security and safety procedures throughout the night.
* Security Checks: Perform regular security checks to keep the hotel safe.
* Support Staff: Provide general support to hotel staff during the night shift.
* Maintenance Help: Assist with any maintenance or housekeeping tasks that arise.
* Room Setup: Set up meeting rooms and other areas as needed.
* Food & Beverage Service: Serve food and beverages to guests when required.
* Check-In/Out: Handle guest check-ins and check-outs as needed.
* Emergency Response: Manage any emergency situations that occur.
* Reporting: Prepare reports for senior management as required.
Ideal Candidate
* Previous experience working in a hotel or similar environment, preferably in a night porter role.
* Excellent customer service skills and a friendly, professional demeanor.
* Strong communication and interpersonal skills.
* A good understanding of safety and security procedures.
* The ability to remain calm and composed in high-pressure situations.
* A flexible and adaptable approach to work, with the ability to work evenings and weekends if required.
* Good organizational skills and attention to detail.
Benefits
* Employee discounts on bedroom rates across our Best Western hotel portfolio.
* Shopping discounts on groceries, fashion, travel, utilities, days out, and holidays.
* Eye care
* Free legal & money advice
* Counseling sessions
* Hospital & death benefit plans
* Cycle to work scheme
* Wellbeing tips, fitness videos, and related resources
* Free meals on duty
* Free parking
Requirements
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Other
* Industries: Hospitality
About LGH Hotels Management
LGH Hotels Management holds a growing portfolio of 42 hotels throughout the UK, including brands such as Crowne Plaza, Holiday Inn, and Best Western. We are committed to developing a fulfilling career path in the hospitality industry.
#J-18808-Ljbffr