Overview Davies and Partners Solicitors is a well-established law firm with over 30 years’ experience. It has a national reputation for excellence in the Property sector and strength in depth in a wide selection of other legal services for businesses & individuals. There are 5 offices in Gloucester, Bristol, Birmingham, London and Devon. Davies and Partners Solicitors strongly believe that their staff are the heart of the company and are therefore driven to ensure that all employees experience and maintain a good work-life balance. Reporting Line This role reports to the Legal Director and Head of Private Client (Wills and Probate) in the Bristol office. Job Purpose To be a point of contact for all private client related enquiries received by any office but primarily for Gloucester, including internally referred work from other departments, whilst maintaining client care to the highest standard. Key Duties and Responsibilities To carry out day to day conduct of Private Client files and responsible for all aspects of work connected with Private Client To be willing to handle queries from the company’s other offices with the possibility of travelling to those offices from time to time. To be confident in handling a wide range of Private Client issues including (but not limited to); Wills, Probate, LPA's, Trusts, Estates, Tax, Court of Protection To work to strict deadlines in a pressurised but friendly environment. To liaise with support staff in a positive and proactive manner. To liaise with the Legal Director on financial budgeting and training requirements/opportunities. To achieve legitimate billing in line with figures to be agreed with the Legal Director. To assist senior members of the Department with substantial case files and to exhibit flexibility, particularly in times of holiday/sickness. To apply proper professional standards. Gaining an awareness of the provisions of the office manual and observing best practice in the prevention of claims against the company for professional negligence and in particular operating with a high degree of personal organisation. To demonstrate an awareness of clients’ needs and perceptions to the discharge of your work for them and to act promptly, pro-actively and efficiently in relation to all client matters. To comply with all other departmental procedures including the regulation and control client indebtedness. To maintain accurate electronic and paper-based records for clients. To act as a positive ambassador for Davies and Partners Solicitors. To actively participate in the business development of the department. To undertake appropriate and relevant staff development on a regular basis. Office Hours This role can be based in our Gloucester or Bristol office, and full or part-time hours of work can be considered. We operate a flexible working policy but you will be expected to attend the office a majority of the time. Equal Opportunities Davies and Partners Solicitors provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable national laws. Davies and Partners Solicitors complies with applicable national laws governing non-discrimination in employment in every location in which the company has facilities. To view our Candidate Privacy Notice please visit https://www.daviesandpartners.com/careers/candidate-privacy-notice Personal Specification Legal Status: Appropriate DBS disclosure will be required prior to confirmation of appointment Right to live and work in the UK Education/Qualifications: Registered Solicitor that complies to the SRA standards or FCILEX Minimum 2 years PQE Ideally STEP qualified Skills/Knowledge: Significant experience working as a Private Client Solicitor in a fast-paced environment Self-organised, adaptable and proactive. A willingness to undertake business development initiatives is essential. This may include preparing articles for local publications and website, as well as engaging in networking events. Ability to maintain client confidentiality. The ability to prioritise, meet deadlines, and work under pressure whilst maintaining excellent attention to detail. Excellent interpersonal, communication and presentation skills.