Great Opportunity to become a Full Time Duty Manager with BetAnsells, an independent and family run firm of Bookmakers founded in 1920 and operating 5 shops and an online business in Watford. We are seeking applicants with a sporting interest, with previous betting office or who can show a knowledge a bettingor supervisory experience as full training can be provided, Applicants should ideally also live within a 15 mile radius of Watford and must be willing and able to travel between our Watford branches occasionally. Job Summary: We can offer job stability and a professional but far more personal working environment with pay that often exceeds that of our competitors. Key responsibilities: Manage and supervise the day to day running of a busy betting shops by processing bets, accessing liabilities, and getting to know customers. Promoting and demonstrating betting products, including our in-shop gaming machines Ensure the shop is well presented, clean, tidy, and visually appealing Handle customer enquiries, queries and complaints and using initiative to help resolve any issues Maintain financial records, reconcile accounts, and prepare reports for management Monitor shop performance and implement marketing initiatives to drive foot traffic and increase sales, championing safer gambling at all times and ensuring adhesion to Gambling Commission regulations, taking care of cash handling, opening and closing the shop. We recognize and value good staff, and can offer a sign on bonus after 6 months with us. We offer the opportunity to progress, match your pension plan to 3% and on top of normal holiday allowance youll get a paid day off for your birthday to after your first 12 months with us. Pay shown is a guide only and is dependent on experience and branch, but extremely competitive an open to discussion - we often exceed that currently offered by the multiples. Working Hours Our trading hours are 7 days a week, between the hours of 9.00am and 9.30pm (currently 9.00pm) so flexibility may be required. We endeavor to rota at least 4 weeks in advance and for no more than 3 late shifts in any one week with every other weekend off. We offer flexibility when it comes to requesting days off and shift swaps, we offer paid overtime or time in lieu as an option, and we pay 10 minutes before and after opening hours.