Role overview:
This role requires an inspirational leader with proven flair and commercial ability, as well as the skill, energy, and determination to drive and develop the business. We're looking for a manager with experience in developing the standards and reputation of this new gym while nurturing a growing membership base and team.
Responsibilities:
1. Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
2. Responsible for adhering to and maintaining the JD Gyms Brand Standard.
3. Conduct daily, weekly, and monthly safety checks. Report and chase all defects to ensure the building and its equipment are safe to use.
4. Recruit and manage a team of employed Fitness Coaches and General Assistants to ensure the club is operationally covered to meet daily expectations.
5. Hold regular team meetings to aid development and keep everyone updated.
6. Work towards and aim to achieve all sales and membership targets that are set.
7. Drive and maximise secondary spending revenue.
8. Ensure the entire gym facility is maintained to the highest standard of cleanliness.
9. Ensure the in-house cleaners (General Assistants) maintain high cleaning standards. Manage the weekly banking process to minimise wastage and variance, maximising profit.
10. Ensure all team members adhere to uniform standards.
11. Deliver outstanding member service at all times.
12. Create an environment where the team enjoy their work.
13. Act as an ambassador of JD Gyms at all times.
Skills and Experience:
1. Proven and successful management experience within a leisure-related industry.
2. Passionate about customer service and an inspirational leader in management.
3. Qualified to at least Level 2 Gym Instructor.
4. Proven track record in driving sales, coordinating local marketing, and managing a successful team.
5. Experience as a General Manager overseeing all business areas within a leisure facility or substantial experience as a Fitness Manager or similar operational role is preferred.
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