Overview
User researcher; GDS, NHS, Healthcare, SC eligible, Permanent
Location- Leeds (Hybrid)
Permanent
Salary-65k base
SC eligible
GDS experience is a must
Experience
* Demonstrate relevant user research experience within agile teams and complex programmes
* Demonstrated application of user research methods and tools
* Proven experience in conducting user research and translating findings into actionable insights
* Experience in consultancy
* Mentoring experience of UCD/research teams
* Familiarity with GDS/NHS service standards and assessments and experience of running Discoveries to GDS/NHS Service Standard
* Sector experience in healthcare is a bonus
Skills
* Strong stakeholder management and communication skills, with the ability to gain buy-in for approach
* Strong facilitation skills for both remote and in-person workshops, meetings and research sessions
* Ability to manage complex, ambiguous projects and organizational dynamics
* Skills and experience in related disciplines such as service design, and content/communication design are a plus
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