Skills: EUC, L2 Support, MDM, VDI support, Office 365, AD, Okta
The Company:
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We are an exciting organisation to work for, ranked as a “Top Employer” as part of the Top Employer Institute annual listings.
About the Role:
We are seeking a highly skilled and motivated EUC Support solutions to join our team. In this role, you will be responsible for supporting & managing multiple EUC platforms like, Mobility, VDI, S/W Distribution, Citrix & Asset Management
Responsibilities:
* Responsible for providing End User Computing Infrastructure Support to the customers as a part of Service Delivery.
* Provide 2nd line technical support experience in a service desk environment.
* Act upon instruction from the internal ticketing system, such as delivering project tasks, implementing requests for change in system access, and aiding in diagnosis/problem solving from escalated incidents.
* Perform complete End User Transformation and Automation projects for clients
Skills & Experience:
* Expertise in support, maintenance, and engineering enhancements to end-user focused hardware, technologies.
* Excellent experience in supporting a wide variety of end-user hardware in the Microsoft and Apple eco-systems
* Remote Desktop, Apple Business Manager, VMware Workspace ONE MDM, VDI support - ideally AWS Workspaces, AD and Group Policy administration, Okta Workforce SAML authentication experience
* Expertise in VDI (Vmware/Citrix), Office 365, Cloud data management, MS sharepoint
* Knowledge on cloud technologies and migration to cloud services (Azure, AWS etc.,)
* Good understanding on MMD, WVD, Amazon Workspace
* Good understanding on Workspace one and Autopilot solutions
* Good knowledge on VPN technologies, end point protection and encryption
* Experience working with MDM tools – MS Intune, Airwatch or XenMobile
You will receive a competitive salary, a generous benefits package, training, and development, as well as an exciting career within a fast paced and dynamic business. The benefits include;
* Contributory pension
* Life insurance policy
* Private medical insurance
Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants are welcome.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
IT Services and IT Consulting
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