Salary: £28,598 - £31,022 per annum
Civil Enforcement Officer
37 hours per week with weekend and Bank Holiday working on a rota basis
12 Months Fixed Term contract
£28,598 to £31,022 per annum
Wychavon District Council operates a range of parking services on behalf of Bromsgrove District Council and Redditch Borough Council.
Duties of a Civil Enforcement Officer:
* Issuing penalty charge notices to vehicles parked in contravention of the Traffic Regulation Orders for On-Street locations in the Bromsgrove district and Redditch borough, and in the Off-Street car parks.
* Work is completed mainly on foot and will involve moving between sites.
* Patrolling the local areas to maintain good traffic flow.
* Undertake ticket machine checks and assist people in the community to use our facilities.
* Make a difference to the way people can use and access parking spaces.
* Regularly assist customers at Bromsgrove Shopmobility
* Work flexibly on a rota basis, covering a variety of shifts including weekend working.
About you
The successful candidate will:
* Have a good standard of education with qualifications in English and Mathematics.
* Be highly motivated with good interpersonal skills and be able to handle sensitive (and sometimes confrontational) situations confidently and calmly in a professional manner.
* Have good communication skills and an ability to work on your own initiative.
* Be able to travel and patrol around the Bromsgrove district and Redditch borough including the outlying villages is essential, and you will need to have access to and use of a vehicle to carry out these patrols (business use insurance for your vehicle will be required).
* Be working outside alone in all weathers and walking for long periods, (seven or more hours per day).
* Need to be able to work on a rota basis and cover a variety of shifts including weekends.
* Be able to undertake other duties as required and provide support to other local areas when needed.
* Have experience in a similar role or in customer service, retail and hospitality.
What we can offer
Our staff are at the heart of what we do, and as a result we are always looking to recruit, develop and retain the very best talent we can find. So, as well as a rewarding career, we offer a range of attractive benefits, such as:
* Excellent pension scheme with employer contributions
* Generous annual leave entitlement with options to purchase additional annual leave
* Committed training programme and development opportunities
* Discounted Gym and swim membership
* Health and Wellbeing support and a Free Employee Assistance scheme including access to counselling services
* Cycle to Work scheme
* Employee Discounts with a range of companies including EE and the Kaarp discount scheme.
To discuss the post or for further information, please call Kelly Griffin on (available Tuesday to Friday)
Closing date: Sunday 12 October 2025
Interview date: Friday 24 October 2025
Please note if we experience a high intake of applications, we may close the role and interview for the position sooner than advertised.
Attached documents
Job Description
Employee Benefits
Location: Bromsgrove