The Role Social Work England is the specialist body that regulates social workers in their vital role. Every day, social workers support millions of people to improve their chances in life. We believe in the power of collaboration and share a common goal with those we regulate – to protect the public, enable positive change, and ultimately improve people’s lives. Our business analysts don’t just stop at the capture of requirements; we collaborate across the organisation and within our digital teams to take ideas from concept through to a solution, highlighting early any areas of risk, dependencies, compliance impacts or data requirements. Working as a team is key to the project delivering successfully. As our business analyst, you will contribute to delivering high quality analysis outputs across all our digital services to improve the experience of our external and internal users. You will be expected to contribute to projects from inception to the point it goes live, facilitating stakeholder workshops, displaying skill in interviewing, effective questioning and have an ability to capture valuable output that you can build further analysis on. You will own the requirements for the project, capturing these with any supporting documentation. What you will do Working with other members of the team, contribute to the approach to identify, investigate, analyse and communicate business problems and opportunities within a project or programme of work through discovery, alpha and delivery phases. Facilitate workshops, interviews and focus groups to effectively understand business problems and user needs within large complex products or services. Contribute to the analysis and collection of information to formulate evidence-based recommendations for data and service improvements. Help teams to manage and visualise outcomes, prioritise work and adhere to agreed minimum viable product (MVP), priorities and scope. Using Agile principles, work with business owners and users to elicit requirements, translating these into functional specifications. Analyse the potential consequences of a change. Estimate what needs to be modified to accomplish that change, and scope changes within the details of the overall project design, identifying potential stakeholders. Define, decide and implement metrics to measure and evaluate outcomes of implemented improvements. Engage with colleagues to ensure business systems, workflows and processes contribute to target operating model. Produce project documents, advice, briefing and other materials to support the work of the project management office Your Skills, Knowledge And Experience The ability to build strong relationships in order to understand, empathise, negotiate and influence individuals and groups The ability to effectively communicate complex information to a range of stakeholders with varying levels of understanding The ability to investigate, analyse, visualise, articulate and solve problems and make disciplined decisions based on available information. Experience of software development using Agile techniques. The ability to identify and pinpoint business opportunities to enable us to perform more effectively. The ability to understand complex technical requirements and to translate these into user stories and/or IT specifications. Strong organisational skills, able to balance a range of activities simultaneously to ensure they remain on track. The ability to work flexibly as part of a team, adapting to changing priorities and workloads Experience of working with external suppliers to delivery software that exceeds user expectations. A demonstrable commitment to inclusion and diversity Details Job type: 12 month fixed-term contract Working pattern: Full-time. We offer flexible working subject to business need. Salary: £43,391 per year, rising to £45,738 per year after successful completion of a 6-month probationary period Location: Sheffield/hybrid Benefits: flexible working, contributory pension, life insurance and benefits portal. Application During the application process, you'll be asked to provide answers to three questions from the job description. These answers will be what your application is scored on, please answer in as much detail as possible using examples where necessary. About Us Join us - Social Work England Our behaviours and values - Social Work England What our people say - Social Work England Contact If you have any queries about the appointment process, please contact recruitment@socialworkengland.org.uk. How to apply To apply, complete the application form by the closing date. Interview At interview we will seek to further understand your skills, knowledge, experience and motivation and test the key competencies of the role. If you are successful, we will undertake routine security checks. Find out more about our application and interview process. Want to know more about the role? If you would like to discuss the role or have any other questions, please contact our recruitment team: recruitment@socialworkengland.org.uk Apply for this job Send to a Friend