Overview
Description
2025 has already been an incredible year of growth for KERB Events - and we’re only just getting started. We’re looking for an additional Venue Operations Coordinator to join our Stadium Venues team, helping us optimise operations across our Midlands sites.
In this role, you’ll play a key part in the day-to-day delivery of events at Birmingham City Football Club, Aston Villa, and Leicester Tigers. You’ll coordinate site plans and event summaries, liaise with traders, staffing agencies, and on-site partners at Levy UK&I, and help ensure every detail is in place. You’ll also support maintaining the quality of our food and beverage offering and getting venues event-ready to consistently deliver the hospitality experiences KERB is known for.
This is a hands-on, detail-oriented role ideal for someone looking to learn and grow into a venue lead position. You’ll bring strong organisational skills, a can-do attitude, and the ability to juggle multiple priorities while gaining experience at some of the UK’s most iconic sporting venues.
If you’re seeking a role where your work has a direct impact on unforgettable event experiences, we’d love for you to join us and help shape the next chapter of KERB Events.
What you'll be doing
* Building and developing strong relationships with venue teams
* Supporting all Midlands venues with logistics, staffing, accreditation, stock movement and bar support where required
* Coordinating with the KERB Operations team to plan and deliver bar services across Midlands venues
* Supporting staff briefings to ensure all variable staff understand the event deliverables
* Overseeing on-site food and bar service operations during events
* Building relationships with staffing agencies
* Supporting venue interactions to ensure smooth event execution
* Loading in food vendors on event days and ensuring the venue has the curated trader line-up, build schedules and due diligence paperwork
* Managing trader communications pre-, during and post events
* Supporting pre-event and post-event communications with the internal team and our food traders
* Collaborating with the KERB Operations team to expand KERB’s offerings and identify new opportunities
* Monitoring and reviewing food and trader performance to ensure quality and efficiency
* Ensuring our bars are best in class and maintained throughout the events
* Stock oversight: monitor stock levels for drinks and supplies to ensure appropriate stock is available for each event
* Learning and developing on-site H&S procedures and food safety standards
* Promoting a culture of safety and compliance within the team and at events
* Supporting the wider business where required (travel may be required)
* Being available for weekend and evening work to support the events and operations
What you'll bring to KERB
Essential
* Experience in event and project management within a venue
* Knowledge in bar management and beverage service
* An understanding and passion for our values, culture and mission
* Confidence under pressure, with the ability to stay focused and adaptable
* Approaching challenges with a positive, solution-oriented mindset
* Exceptional communication skills, with the ability to effectively engage with a diverse range of stakeholders
* Proactive and self-motivated
* An understanding of food and drink operations, with a passion for the industry
* Proficiency with EPOS systems; familiarity with Good Till is a plus
* Strong interest in the food and drink sector
* Valid and clean driver’s license, with willingness to travel and work weekends as required
* Genuine enthusiasm for exceptional food and drink experiences
* Able to work weekday nights and weekends as needed when fixtures and event dates are released
Desirable
* Experience with/a solid understanding of working with independent food traders
What you'll get by joining KERB
* Generous F&B discount across KERB food and drinks
* 25 days holiday (excluding bank holidays) + birthday day off
* Health Cash Plan (BHSF)
* Personal Wellbeing Allowance (Juno)
* CODE App Membership
* Private Medical Insurance (Vitality)
* Employee Assistance Program (EAP)
* Cycle To Work scheme
* Annual season ticket loan
* Enhanced maternity/paternity/adoption leave after 2 years
* A London Living Wage and Disability Confident Committed employer
* A Best Companies accredited employer
Diversity & Inclusion
As part of our values, we are dedicated to fostering a culture of inclusivity at KERB. We actively celebrate our teams’ different abilities, sexual orientation, race, ethnicity, faith, and gender. Everyone, from any background, is welcome and supported in their development at all stages in their journey with us. Applicants are encouraged to share with our People Team any accommodations or reasonable adjustments required during the recruitment process.
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Food and Beverage Services
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