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Policy and compliance officer

Trowbridge
Selwood Housing
Compliance officer
Posted: 24 February
Offer description

When our customers depend on us for safe, secure homes, strong regulatory compliance becomes non‑negotiable.

As our Policy & Compliance Officer, you'll be at the heart of protecting our customers and keeping our organisation accountable. You'll take responsibility on developing, implementing and monitoring the policies that guide how we operate - ensuring we meet our legal, regulatory and internal obligations. From identifying risks and maintaining clear, accurate compliance documentation to providing expert guidance across the organisation, your work will uphold the high ethical standards that underpin everything we do.

About the Role
As our Policy & Compliance Officer, you'll help ensure Selwood remains a well‑governed, compliant organisation. You'll maintain strong policy frameworks, monitor adherence to legal and regulatory standards, and work with policy owners to drive continuous improvement. You'll also ensure our policies meet RSH consumer and economic standards and support clear, reliable assurance to the Board and Executive. Your work will reinforce a positive compliance culture that safeguards our customers and the organisation.

Key tasks and responsibilities:
Policy frameworks and governance
Regulatory compliance and assurance
Information governance and ethics
Risk, Audit and continuous improvement
Training communication and culture

What we're looking for:
We're looking for someone who shares our values and brings a clear, structured approach to compliance.
Customer Driven: You recognise how strong policies and clear governance protect customers, and you approach compliance queries with professionalism, clarity and a focus on getting things right.
Accountability: You take ownership of accurate, well‑governed policies - maintaining version control, meeting approval timelines and ensuring compliance activities are delivered to a high standard.
Develop & Learn: You stay curious about regulatory changes and best practice, continually looking for ways to strengthen processes, improve controls and support a culture of compliance.
Champion Communication: You translate complex regulations into simple, practical guidance and work confidently with colleagues across the organisation to ensure everyone understands what's required.

You'll bring:
A degree or equivalent level qualification
Experience of policy management and/or regulatory compliance
Good knowledge UK regulatory frameworks relevant to housing services
Understanding of procurement and contract compliance
Experience working with auditors
Proficiency in IT systems
A commitment to equality and diversity.

For further information on the role, please review the job description attached to the advert.

Pre employment requirements
The successful candidate will be required to complete Right to Work and DBS checks.

Why join Selwood Housing?
At Selwood Housing, we believe everyone deserves a safe, secure and affordable place to call home. As a not-for-profit housing organisation, we own and manage over 7,000 homes across the Southwest – and we're growing. With a bold ambition to build 1,700 new affordable homes by 2034, we're investing in the future of local people and places.
Some of our benefits include:
Competitive salary
Generous holiday entitlement
Life assurance
Flexible working opportunities
Competitive pension
Cycle to work scheme
Ongoing training and development
A supportive team environment where your contribution really matters

Our Commitment to Diversity & Inclusion:
At Selwood, we strive to respect the diversity of our staff. We care deeply about inclusivity and encourage candidates from all backgrounds, demographics, and identities to apply. We are a Disability Confident employer and will do our very best to provide any adjustments, access, and equipment you feel you may need throughout the interview process, and during your employment with us.
We are keen to build a supportive and rewarding environment, free from discrimination, which works for everyone.

The closing date of this advert is subject to change based on the volume of applications or the hiring timeline.

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