Do you want to work for a winning team?
Hotel Receptionist - £12.36 per hour/ 32 hours per week
A fantastic opportunity has arisen for enthusiastic and passionate Hotel Receptionist to join our team. The DoubleTree by Hilton Stoke-on-Trent has spacious bedrooms, extensive food & beverage offerings, busy conference and banqueting suites and a leisure club.
As an Hotel Receptionist it is vital you have:
* A passion for outstanding customer service
* Ability to work under pressure due to a busy environment
* Ability to work to a very high standard with attention to detail
* Exceptional communication skills
* A calm, friendly and professional demeanour
Previous Hotel Reception experience and good computer literacy is preferred.
Checking guest in / out - OnQ/PEP property management system.
Cash Handling / Bank Reconciliation / Telephone Handling / Enquiries
Be Part of a Great Team * Meals on Duty * Uniform * Use of Leisure Club * Free Parking * Discounted Hotel Stays Worldwide * Food and Drink discounts * Pension * Team social events.
This is is a role in a busy environment where there is a need to prioritize, learn quickly and multi-skill at times. This role can also at times be physically demanding with a lot of time spent standing. You will work a combination of early (e.g. 7am to 3pm) and late shifts (e.g. 3pm to 11pm) across 5 days per week including 4pm-8pm support shifts.
Only shortlisted applicants will be contacted so if you do not receive a response to an application within 14 days you must assume you have been unsuccessful.
Job Types: Part-time, Permanent
Pay: Up to £12.34 per hour
Benefits:
* Canteen
* Company events
* Company pension
* Discounted or free food
* Employee discount
* Free fitness classes
* Free parking
* Gym membership
* On-site gym
* On-site parking
* Referral programme
Work Location: In person