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Field service engineer - midlands (aldridge)

Walsall (West Midlands)
Tech Connect Group
Field service engineer
Posted: 23h ago
Offer description

Role: Field Service Engineer

Location: Covering all of the Midlands

Hours: 45 hours per week | between 08:00 and 17:30 Monday to Friday

- Looking for flexibility? We offer 40-hour per week option

Salary: between £43,992 and £46,800 pa DOE (based on 45hpw)

Are you a skilled technician with a passion for problem-solving and delivering exceptional service? We're looking for a proactive and customer-focused Field Service Engineer to join our Aftermarket team!

This is a mobile role where you'll be responsible for servicing, repairing, and maintaining specialist vehicles at customer sites and company workshops. You'll play a vital role in ensuring our vehicles are safe, compliant, and operating at peak performance.

Key Responsibilities:

Diagnose and repair faults on vehicle chassis and mounted equipment
Carry out servicing and maintenance to a high standard
Prepare vehicles for MOT inspections and ensure compliance with Department Of Transport specifications
Use diagnostic software and tools to identify and resolve issues
Log all work using PDA software and maintain accurate service records
Travel to customer sites across the UK, sometimes at short notice
Maintain a clean and safe working environment at all times
Communicate clearly with customers and provide excellent service
Support health and safety practices and complete risk assessments as required
Ideal Candidate:

NVQ Level 3 or equivalent in Heavy Vehicle Service and Maintenance
Previous experience in a similar role (Field Service, HGV Mechanic, Workshop Engineer)
Strong diagnostic and fault-finding skills
Knowledge of vehicle technology systems and compliance standards
Comfortable working independently and managing your own workload
Excellent communication and customer service skills
Flexible with working hours and willing to travel
General computer literacy and ability to complete technical documentation
Experience with electric vehicles, IRTEC qualification, or HGV Class 2 licence is a bonus

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