The Company Chandlers Roofing Supplies Join our team at Chandlers Roofing Supplies, a respected independent builder’s merchant serving the Southeast since 2010. With a commitment to quality products and exceptional customer service, we are part of the Independent Builders Merchant Group (IBMG), the largest independent merchant group in the South of England. Due to the continued success and expansion of our business, an exciting opportunity has arisen for a Assistant Branch Manager at Tonbridge Branch The Role We currently have an opportunity for a Assistant Branch Manager in Tonbridge. Day to day supervision of branch team members and improving the branch customer experience and sales performance. Working alongside the Branch Manager to help maximise the sales and profitability of the branch as well as the efficient management of daily operations. Responsibilities and Duties Assisting customers on the trade counter and telephone as well as helping when needed to load. Working with the Branch Manager on all aspects of branch development and customer service. Stock replenishment from ordering materials to ensuring adequate stock levels. Any other appropriate duties given by the Branch Manager. Supervision of a team of colleagues. Supporting the Branch Manager in the execution of the Sales plan for the branch. Ensuring the safe and efficient management of daily operations. Ensuring all branch activity is centered around the customer and ensuring they have the best possible experience. Provide cover for the Branch Manager when required. Qualifications and Attributes Experience in a similar role A customer-focused approach Strong administration and organisational skills Develop and maintain excellent relationships Strong sales and negotiation skills Confident communicator at all levels Ability to build and maintain relationships Approachable The Hours Week 1 : Monday to Friday 07:00-16:30 Week 2 : Monday to Friday 07:00-16:30 Saturday 07:00-11:00 *Benefits* At IBMG we value our employees' contributions and offer a competitive salary package along with benefits such as pension plans, bonus schemes, employee assistance programs, perks membership, staff discounts, and opportunities for career growth within our organization. Join us at Chandlers Roofing where you will be part of a supportive team environment that encourages personal development and excellence in service delivery. If you are passionate about maintaining outdoor spaces and contributing to a dynamic work environment, we welcome your application for the Assistant Branch Manager position.