Customer Service Lead – Telford – Permanent L & C Consulting are now recruiting for a new, permanent Customer Service Lead / Account Manager for a Telford based organisation. This exciting new role requires some UK travel so you MUST have a valid UK drivers licence. A hybrid working pattern is available for the right person, but you MUST live within a commutable distance of their Telford offices. The full time role comes with a good salary, great support and expenses and you’ll be representing one of the leading industry brands. Duties will include: * Account Managing a number of key, corporate accounts * Supporting Customer Services with phone, email and other communications * Visiting and keeping in close contact with these accounts * Look to develop all sales opportunities within these accounts * Attend industry events * Log, investigate and resolve all customer complaints * Provide management with detailed daily, weekly and monthly reports / information / figures To be considered for this excellent role in an award winning, successful business then you must have a background in account management / customer development & support. You’ll be well organised, have a flexible approach, be well presented and a hard working ethos. The role will require occasional nights away so you must be ok with this. The Telford site is accessible from Shrewsbury, Wolverhampton, Market Drayton, Perton, Shifnal etc Alternative job titles could include: Sales Admin, Sales Support Admin, Sales Support, Sales Support Co-ordinator, Provisioning Agent, Sales Administrator, Account Manager, Commercial Assistant, Senior Sales Support, Quotation Administrator and Sales Support etc L & C Consulting Specialising in the recruitment of permanent and ‘temp to perm’ roles in the Shropshire area -you’ll find we provide a professional but friendly, efficient, system driven recruitment service - where we remember that people do matter. Offering a full recruitment service across a variety of sectors; we continuously strive to ensure we give an honest, reliable service. Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore if we have not responded to your application within four working days, please assume that on this occasion your application has not been successful. With a wealth of specialist knowledge in the local, recruitment market, L & C Consulting are an employment agency working on behalf of our clients. L & C Consulting is an Equal Opportunities Employer. Applicants must be eligible to work in the UK full time without restriction