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Training coordinator

Chepstow
DEEP
Training coordinator
Posted: 7h ago
Offer description

Job Description

Please note the closing date for applications is 2 March 2026.

Who we are:

DEEP is an international design and engineering company on a mission to make humans aquatic. We’re doing this by advancing ocean exploration through the development of new technologies that will enable humans to live and work in underwater environments for longer periods of time.

If you’re excited by operational excellence, complex coordination, and contributing to something truly pioneering this could be the role for you.

Role Description:

The Training Coordinator is responsible for ensuring that all training events at Campus are delivered in accordance with the published training plan. This will involve working with other teams to coordinate the booking and provision of equipment, facilities, personnel and training resources.

The Training Coordinator will ensure that all training customers receive appropriate documentation in a timely fashion as well as undertaking the appropriate administration to ensure those clients meet the entry standards for training. The key outcome is a seamless and positive training experience for clients, customers, and trainees from the point of enquiry through to post course follow up.

Key Responsibilities: include but are not limited to:

Training Operations & Delivery

* Manage the operational schedule for all DEEP Campus training programmes
* Coordinate facilities, equipment, instructor allocation, and contingency planning
* Support and maintain robust processes for course delivery and escalation

Learner Experience

* Deliver a high-quality end-to-end training experience
* Manage pre-course communications, bookings, access arrangements, and orientation
* Monitor feedback and drive continuous improvement

Instructor & Workforce Coordination

* Schedule instructors and manage availability and backup cover
* Liaise with internal and external trainers to ensure readiness
* Maintain oversight of qualifications and compliance requirements

Collaboration & Compliance

* Work closely with technical, facilities, and safety teams to ensure training environments remain compliant and operational
* Support accreditation, audit, and regulatory requirements
* Maintain accurate training records and systems

Knowledge, Skills and Abilities:

* Strong operational management background, preferably within training, education, (hospitality, or safety-critical organisations)
* Demonstrated ability to coordinate complex schedules and resources
* Excellent communication and comfortable across all levels of a business with stakeholder management capabilities
* High level of organisation, reliability, and process ownership
* Comfortable making decisions in dynamic environments and prioritising effectively
* Able to work within a team but also undertake tasks independently
* Able to take the initiative when dealing with dynamic events
* High degree of safety awareness
* Strong written and verbal communication skills in English.

Nice to have:

* Experience with vocational or technical training programmes
* Understanding of subsea, marine, engineering, or diving industries
* Experience building or managing customer (learner) journey frameworks.

Education & Professional Qualifications:

* Level 3 (or higher) qualification in Business Administration or a related field (desirable, not essential).

Right to work: You must have the right to work in the UK to be considered for this role.

Working at DEEP:

We're a team of highly experienced engineering, operations and safety experts, with a funding model that allows us the freedom to think long term and pursue our mission without traditional restraints. We want to drive progress at the forefront of deep-sea innovation and discovery to become stewards of the ocean and reshape our relationship with our planet.

As an organization with multi-generational objectives and ambitious goals, the values we bring to work every day are critical:

Be Curious - Find a better way and ask why not?". Answers are easy, questions are hard - ask original questions and be a curiosity catalyst!

Be Exceptional - It will take the most intelligent, talented and creative people on the planet working together to achieve DEEP's mission. Get it done, be relentless in your pursuit of excellence, and demand excellence from everyone.

Be Fearless - No one has done this on the scale we're doing it before. Impossible things must be done for the first time. We are the team pushing boundaries!

Be Good - Cultivate passion and thrive together. Be safe, take intelligent risks, but never compromise the safety of the team - ever!

DEEP is an equal opportunities employer. We welcome applications from all suitably qualified candidates regardless of age, disability, gender identity, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

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