Job Description
Are you a dynamic leader who thrives on motivating teams and delivering results? Artis Customer Contact is partnering with a fast-growing brand looking for a Consumer Collections Team Leader to take their team to the next level.
This isn’t just another managerial role, it’s your chance to inspire a small but high-performing team, drive exceptional customer experiences, and make a real impact on a business that values innovation and excellence.
Why You’ll Love This Role:
• Lead and develop a team of talented payment collection advisers.
• Shape a culture of performance, motivation, and continuous improvement.
• Work hands-on to deliver outstanding customer experiences and exceed KPIs.
• Collaborate across the business to drive results and champion change.
What You Bring:
• Proven experience managing a collections team, driving performance and engagement.
• A natural, inspiring leader who builds credibility at every level.
• Adaptable, results-driven, and ready to support your team to reach their full potential.
• Analytical mindset, problem-solver, and passionate about continuous improvement.
• Strong communicator and influencer, skilled in motivating colleagues, partners, and stakeholders.
• Microsoft Office savvy, especially Excel, Word, and Outlook.
If you’re ready to lead, inspire, and make a measurable difference in a thriving business, we want to hear from you!
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