Overview
Do you want to work for a company that has been independently accredited by Best Companies Ltd as an Outstanding Company to work for?
Do you want to work for a company that passionately cares about its colleagues, stakeholders and the planet, and is the current recipient of the Charity Retailer of the Year award?
Do you want to work for a company that is different, exciting, innovative and extremely successful within the charity retail market?
Would you like to have some amazing benefits such as a virtual GP service, fantastic pension scheme and a starting holiday entitlement of 26 days plus bank holidays?
Do you need a new challenge that not only helps you to develop your skills, but is integral to the community?
Did we mention, there is no evening or Sunday working too?!
Do you have excellent customer service skills?
If this is you, read on!
We are looking for an enthusiastic Sales Assistant. If you have customer-focused experience, whether in paid or voluntary roles and a friendly, positive outlook, we are looking for you to assist our Shop Manager and team of volunteers to make our shop as successful as possible.
Responsibilities
* Help to maintain high standards of visual merchandising throughout the shop
* Assist customers throughout their visit, from entering the shop to completing their purchase
* Actively promote and explain the benefits of Gift Aid and other promotions
* Complete all company paperwork, including cashing up and banking procedures
* Encourage and assist in the training of volunteers
* Assist in the sorting and preparation of donated stock
* Travel to other shops if part of a cluster from time to time
* Support the Shop Manager in all aspects of best practice and Health and Safety procedures
* Be responsible for the daily running of the shop and management of volunteers in the Manager’s absence
* Ensure that personal behaviour reflects the visions and values of the company
Qualifications / What we’re looking for
* Are resilient, supportive, caring, hands on and enthusiastic
* Possess a positive attitude in delivering exceptional customer service
* Want to make a positive change
* Take pride in everything you do to maintain high standards
* Are adaptable; able to think on your feet
* Have a keen interest in the environment and sustainability
* Have an engaging personality, the desire to succeed and be the best you can be
THEN SALVATION ARMY TRADING COMPANY LTD WANTS YOU!
Hours will be worked on a shift basis between Monday - Saturday
All key responsibilities and desirable skills can be found on the Job Description when you apply.
Employee Experience
See what some of our colleagues say about us:
“Working at SATCoL is an incredibly rewarding experience. The organisation’s commitment to making a positive impact in communities, paired with the supportive and inclusive work environment, makes every day truly fulfilling.” – LF, Donation Centre Manager
“SATCoL are caring and thoughtful. Always get great support and I am very proud to be part of this company.”– KB, Shop Manager
“Working for SATCoL has been an incredibly rewarding work experience. Not only do I get to contribute to a noble cause by supporting their humanitarian efforts, but I also get to be a part of an inspired, dedicated and supportive employer that’s making a real difference in people’s lives.” - GT, Sales Assistant/Driver
We are an equal opportunities employer and welcome applications from all sectors. Please be aware that this advert may close sooner than the closing date in extreme circumstances.
Company Benefits
* Annual Leave: Starting at 26 days plus bank holidays, with the ability to buy an extra week.
* Virtual GP Service: Phone consultations available 24/7 and video consultations from 8am to 10pm, 7 days a week.
* Excellent Pension Scheme: Defined Contribution Scheme with company contributions up to 6% and Life Assurance 3x salary.
* Company Sick Pay: Paid from the end of probation and increasing with service.
* Discounts: 25% discount on all original, full-priced SATCoL products.
* Wellbeing Commitment: Our colleagues are our most important asset and wellbeing is our priority.
SATCoL offer many more fantastic benefits; details are in the attachment.
About SATCoL
* Be part of a continually developing and growing company that funds The Salvation Army’s vital work with vulnerable people in the UK.
* Care for colleagues, stakeholders, community and environment; over 240 charity shops and donation centres, and a network of around 8,000 clothing banks.
* Leads in textile reuse and recycling; supports key partners including major brands; raised over £80 million in 10 years to aid The Salvation Army.
* Culture based on values: Compassion, Accountability, Respect and Equality; core purpose of enabling mission and providing resources.
* Empowers people with independence; promotes from within where possible.
* Inclusive team ethos and collaborative working across roles.
* Opportunities and challenges across roles, with a focus on growth and development.
The Salvation Army registered charity 214779 and in Scotland no. SC009359
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