Nike – Antrim, Northern Ireland, United Kingdom
Retail Lead (Commercial/Service) – Junction One
Responsibilities
* Deliver exceptional consumer service and ensure a premium brand experience.
* Co‑ordinate, coach and motivate employees in your area while maintaining an excellent work atmosphere.
* Support daily business management to achieve sales targets across commercial, visual merchandising, sales floor and promotional campaigns.
* Identify and solve problems in partnership with store leadership and represent Nike’s initiatives as a brand ambassador.
* Ensure store compliance with all Nike standards and guidelines.
* Support cross‑functional business areas: Commercial, Athlete Experience, and Consumer Experience.
Qualifications
* Customer service and/or retail experience preferred.
* Ability to manage a team of peers.
* Effective communication, brand ambassadorship and collaborative teamwork.
* Demonstrated ability to apply product sales techniques.
* Flexible scheduling, available to work retail hours (40 hrs per week), including days, evenings, weekends and holidays.
Benefits
* Industry‑leading compensation and benefits packages.
* Opportunity for monthly performance‑based bonus.
* Supportive team that values Diversity, Equity & Inclusion.
* Career growth within a leading sports and fashion company.
* Generous employee discounts and a brand‑new Nike outfit.
To apply, visit the Nike career site or online portal.
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