Home Comforts Partner – Constantia Healthcare Group
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Job Description
Location: 5 North End
Purpose of the Role
The Home Comforts Lead is the guardian of the home’s environment, setting the standard for dignity, comfort, cleanliness and hospitality. They shape how the home looks, feels, smells and presents itself – from the first 10 seconds a visitor enters, to the daily lived experience of every resident.
This role is about creating a home that feels beautiful, calm, welcoming and cared for. It is not simply housekeeping – it is experience design, environmental leadership and relentless commitment to comfort, safety and presentation.
You lead the Home Comforts Partners and Laundry Partners, working hands‑on alongside them, bringing pride, precision and heart into every corner of the home. You uphold CHG values in the small details that matter deeply to residents, families and inspectors.
Your work forms the foundation of the resident experience. You are essential to the engine of the service.
Key Responsibilities
* Leadership, Culture & Team Development
* Environmental Excellence & Hospitality Standards
* Ambience, Atmosphere & Environmental Design
* Room Personalisation & Admission Preparation
* Laundry Service Leadership
* Hygiene, IPC & Environmental Safety
* Hands‑On Operational Delivery – You lead from the front, not behind a desk
* Environmental Risk Identification & “Find It, Own It, Fix It” Practice
* Resident, Family & Team Partnership
* Budget, Stock & Resource Management
* Seasonal, Cultural & Celebration Leadership
* Nourish Implementation (2026) – Environmental Documentation Lead
* Continuous Improvement & Innovation
About The Company
Constantia Healthcare Group is a small yet robust organisation caring for people with age‑related needs and complex care and support requirements. We ensure that the person we care for is at the centre of everything we do and that our colleagues are well supported, appreciated and invested in. At Constantia we want our organisation to work for the people we care for and our colleagues. We are an organisation that strives for excellence and accepts nothing less. We are continuously looking to invest in our services and in our teams.
Company Culture
Constantia Care’s culture is built on a foundation of compassion, dignity and professional excellence. They believe in a person‑centered approach, prioritising each client’s independence and well‑being. This is achieved by fostering an environment of trust and open communication with clients, their families and staff. The company invests heavily in its caregivers, providing ongoing training and 24/7 support. This commitment to making lives better—for both those they care for and those who provide the care—shapes every interaction and ensures a high standard of service.
Closing Date
Friday 27th February, 2026
Contract Type
Full‑time
Salary
£12.50 hourly
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