Main area Division A - Trauma and Orthopaedics Grade Band 4 Contract Permanent
Hours: 32 hours per week (Flexible working hours may be considered)
* Part time
* Flexible working
Job ref 180-A-CVA336
Employer Cambridge University Hospitals NHS Foundation Trust Employer type NHS Site Addenbrookes Hospital-Division A Town Cambridge Salary £27,485 - £30,162 p.a. pro rata Salary period Yearly Closing 18/01/2026 23:59 Interview date 29/01/2026
Job overview
An exciting opportunity has arisen within the Trauma and Orthopaedics Department for a permanent Medical Secretary to join our team. The role will be to provide a comprehensive Medical Secretary and PA service to Consultants within the speciality, including coordinating meetings, ensuring compliance with CCG requirements, producing clinic letters, other documents and dealing with patient and GP queries and concerns in a sympathetic and constructive manner. To use and manipulate data for recording purpose.
Main duties of the job
Carry out a range of complex administrative tasks specific to work area.
Provide comprehensive support to senior team including diary management, coordinating and arranging meetings, taking minutes.
Deal with enquiries face to face, via telephone and email supporting junior staff with more difficult situation.
Carry out duties including audio typing, using hospital Epic system and other databases, distributing post and other administrative duties.
Check and update patient information on the Trust’s medical records system (EPIC).
Cover other positions within the work area during absence.
Ensure new referrals are time and date stamped.
Be accountable for ensuring and monitoring work produced is of the quality and quantity required ensuring expected Trust and department standards and deadlines are met including Clinic letter turnaround times.
Working for our organisation
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Detailed job description and main responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
* applied for a Graduate visa
* or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
The advert will close at midnight on 18 January 2026.
Interviews are due to be held on 29 January 2026.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person specification
Qualifications
* Educated to A level or NVQ level 3 Customer Service / Business Admin / ITQ or equivalent
* Typing qualification or equivalent experience
* Specific technical / professional qualification
* Secretary qualification or equivalent
Experience
* Experience of working in a busy clerical / office environment or Reception service
* Secretarial and/or administrative experience including minute taking
* Prioritising, planning and organising own tasks
* Working within guidelines
* Experience of dealing with difficult situations and confrontations
* Data entry experience and documentation
* Experience of IT packages – Microsoft office
* Experience of producing documents to a high standard
* Experience of working in NHS
* Experience of working with medical records
* Recruitment and Selection of staff
* Experience of supervising staff
Knowledge
* Understanding of confidentiality and data protection
* Sound knowledge of office procedures
* Understanding of customer service
* Good working knowledge of Microsoft Office packages
* Knowledge of the Trust including awareness of priorities
* Knowledge of Trust information systems
* Knowledge of Medical Terminology
* Awareness of NHS targets and Trust priorities
Skills
* Ability to work independently and as part of a team
* Excellent communication skills including telephone, email, face to face
* Ability to communicate in an accessible way to adapt forms according to diverse needs
* Ability to develop templates for letters / reports
* Ability to organise and manage own time keeping to schedule and deadlines
* Ability to allocate and monitor work of others
* Ability to use own initiative and work autonomously
* Ability to demonstrate leadership skills
* Willing to take on / learn new skills
* Ability to show attention to detail and accuracy
* Ability to adapt to change
* Ability to work under pressure
* Ability to touch type
* Ability to work with budgets
* Ability to requisition general stock
Additional Requirements
* The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent.
Employer certification / accreditation badges
More information
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