Overview
The Application Support Analyst will provide technical support and expertise for business applications within the industrial and manufacturing sector. This role involves troubleshooting, maintaining, and optimising applications to ensure seamless operations.
Client details: This position is with a medium-sized organisation in the industrial and manufacturing sector. The company is committed to delivering high-quality products and services through the use of advanced technology and efficient processes.
Responsibilities
* Provide technical support for business applications, resolving issues promptly.
* Monitor application performance and identify areas for improvement.
* Collaborate with internal teams to ensure applications meet business needs.
* Maintain accurate documentation of application processes and changes.
* Assist with the integration of new applications into existing systems.
* Deliver training and guidance to users on application functionalities.
* Work closely with vendors to address software-related issues.
* Ensure compliance with company policies and industry standards.
Qualifications
* A successful Application Support Analyst should have a background in technology or a related field.
* Experience supporting ERP applications within the industrial or manufacturing sector.
* BAU support and deploy systems.
* Strong problem-solving and analytical skills.
* Knowledge of application integration and troubleshooting.
* Excellent communication skills to liaise with teams and vendors effectively.
* Attention to detail and a proactive approach to task management.
Job Offer
* A competitive salary ranging from £40,000 to £45,000.
* 5 days onsite in Telford.
* Opportunities to work within the industrial and manufacturing sector.
* Permanent employment with a medium-sized organisation.
* Potential for professional development and growth within the technology department.
* Join a company that values expertise and innovation. Apply now to become an Application Support Analyst and contribute to the success of this exciting industrial and manufacturing business.
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