Selecta is the largest provider of unattended self-serve coffee and convenience food in Europe, leading the way in vending solutions and specialist coffee services.
We are hiring a Supply Chain coordinator to join our team who will be responsible for coordinating inbound supply activities and ensuring accurate demand forecasting for F&B categories. This role supports proactive inventory planning and supplier coordination to guarantee consistent availability of stock.
As a 24/7 food & drinks distribution and technology led powerhouse, Selecta provides millions of moments of joy to its end consumers throughout Europe. Our solutions include digital Vending Machines, Coffee Machines, Smart Fridges, Snack Markets and more. As such, we are uniquely positioned to address the needs of our clients and their consumers in the new hybrid work environment.
Requirements
Your Key Duties & Responsibilities:
* Maintain accurate demand forecasts, including safety stock levels, based on usage trends, supplier performance, and site feedback.
* Raise and manage Planned, Ad-Hoc, Daily Express, and Standard Purchase Orders for multiple product categories, including manual input and system-based ordering (e.g., Mezze, M3, ARNL).
* Set up and update new parts in the system, ensuring complete and correct data, including WH/Ad hoc spare parts and boiler refurbishment components.
* Coordinate supplier confirmations, deliveries, and manage order commitments; handle closing lines and update stock order forms weekly.
* Conduct stock safety checks for “on hold” parts, resolve delays by liaising with suppliers, and flag shortages that could impact operations.
* Perform Spares & Run Rates analysis, identifying part errors (e.g., wrong statuses, missing prices) and resolving NCRs via root cause investigation.
* Coordinate import management and ensure adherence to lead times and customs requirements.
* Monitor and improve forecast accuracy using tools and data from CMA quantity adjustments, cycle counts, and Costa reports.
* Maintain supplier portal orders (e.g., SCHAERER) and support new supplier onboarding with accurate record setup and validation.
* Provide cycle count support and lead stock audits in collaboration with warehouse teams and depot visits.
* Participate in auto-replenish meetings to adjust forecasts and meet JA ordering targets.
* Act as a point of contact for internal team leaders, customer inbox management (SCS), and external order queries (e.g., Costa, CA, JA, TJAs).
* Collaborate cross-functionally with Procurement, Warehouse, and Finance for seamless operational flow and reporting.
What You Bring to The Role
* Excellent analytical and data interpretation skills, especially in stock level and forecast management.
* Proficiency in ERP and forecasting tools (e.g., M3, Oracle, SAP, Excel).
* Strong supplier management skills, with experience in PO creation, tracking, and resolution handling.
* Proven ability to manage multiple complex priorities with high attention to detail.
* Proactive and resilient approach, comfortable with fast-paced environments.
* Ability to identify and resolve NCRs and errors related to pricing, part status, or system misalignment
Personal Specification;
* Detail-oriented with a data-driven approach to decision-making.
* Excellent stakeholder management and interpersonal skills.
* Resilient, adaptable, and able to work under pressure.
* Client-focused with a high level of accountability.
* High integrity and professional ethics.
Key Performance Indicators (KPIs):
* Forecast accuracy (% deviation from actual demand)
* Supplier on-time delivery rate (%)
* Inventory accuracy and days on hand
* Stock-out frequency
* PO cycle time
* NCR resolution rate
* Cost savings from forecast improvement
Performance Objectives:
* Maintain >90% forecast accuracy for critical SKUs
* Reduce supplier delivery delays by 20%
* Decrease aged stock by 15% YoY
* Ensure 100% on-time PO processing and confirmation
* Zero-error new product and supplier setup
Benefits
What’s in it for you?
* 25 days of annual leave plus bank holidays
* Life assurance equivalent to 2x your yearly salary
* Five weeks of occupational paid sick leave for added security
* Extended leave policy for greater flexibility
* Free parking at our Head Office and other depot locations
* Unlimited coffee and tea to keep you refreshed
* Clear career progression paths with development opportunities
* Strong leadership support to help you thrive
* Employee recognition scheme to celebrate your contributions
* Mental health and wellbeing support, including access to mental health first aiders
At Selecta, we are committed to equal opportunities, diversity, and inclusion, embracing our differences to achieve our common goal. We are united in our principle of making people feel great, and we are grounded by our purpose to create more moments of joy for everyone through our ways of working. We welcome applications from all individuals regardless of race, ethnicity, gender, sexual orientation, age, disability, religion, or any other characteristic protected by applicable laws. If you require any adjustments or accommodations during the recruitment process, please let us know.