Key activities
Completing tasks as scheduled to ensure that kitchenettes are serviced, this includes waste management and unloading of dishwashers. Providing support to ensure that resource areas are stocked, as well as completing spot cleaning during operational hours,
Working across multiple sites as required to undertake scheduled Facilities Management duties such as compliance related functions as well as daily tasks
Co-ordination of room set ups, including porterage of heavy furniture and materials required for meetings and commercial events, as required
OFFICIAL PLYMOUTH CITY COUNCIL Deputising for Facilities Assistants when required which includes; vehicle and bike co-ordination, room bookings, key holding and issuing, visitor inductions and staff liaison
Taking delivery of materials and post, ensuring that they are retained securely until collected (5%)
Reporting and Co-coordinating building defects appropriately to enable resolution, liaising with contractor in respect of building repairs (5%)
Light maintenance such as changing lightbulbs and minor repairs (5%)
Carry out other duties appropriate to the grade of the post
Essential qualifications/ knowledge
Minimum level of 3 GCSEs grade A C or equivalent
Facilities Management qualification (such as BIFM (British Institute for Facilities Management) Level 3 or FM Apprenticeship level 3) or
equivalent experience,including basic knowledge of cleaning techniques,
COSHH in relation to use of machinery & equipment, working environment and chemicals
Knowledge of administrative procedures
IT skills and experience
Manual handling to support with lifting and porterage. This will include room set ups for events
Desirable qualifications/ knowledge
Full UK Driving License
Knowledge of building management procedures
Relevant administration related qualification
Customer service and First Aid Training
Essential experience
Word processing experience and the ability to operate Microsoft Office applications
Desirable experience Experience of working as part of a property management team delivering FM related services
Essential skills
The ability to travel between sites within a reasonable timeframe to meet the needs of the service
Effective verbal and written communication skills for dealing with requests from staff and public, and for completing basic reports
IT skills including working knowledge of Microsoft applications
Planning and prioritising own workload
Facilities Support Officer Facilities Support Officer Facilities Support Officer Facilities Support Officer
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