Company Profile
Total IT is an award-winning technology services and systems integration business founded in 2006, with offices in Bedford, London, and Dubai. We operate at the intersection of IT, cyber security, networks, and smart building technology, supporting some of the largest and most complex commercial buildings in the United Kingdom, alongside a growing portfolio of international clients.
Our clients trust us to manage business-critical environments where accuracy, reliability, and professionalism matter. As we continue to scale across the UK and internationally, strong operational foundations particularly around contracts, renewals, and commercial governance are essential to our success.
This role sits at the heart of that foundation.
Description
As a Contract Administrator within our Customer Services department, you will play a key role in protecting revenue, ensuring contractual accuracy, and enabling smooth client renewals across a diverse and growing client portfolio.
You will own the end-to-end lifecycle of 200300 active client contracts, working closely with Customer Services, Customer Success, Sales, Finance, and Service Delivery teams. This is a fast-paced, detail-driven role that requires confidence, structure, and the ability to take ownership while knowing when to escalate appropriately.
This is not a pass...