Operations Support / Parts Advisor
Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.
Select Recruitment is pleased to partner with an established engineering company specialisinmanufacturing machinery across the UK.
About This Opportunity
Join a thriving business and build your career in the specialised machinery sector. This role offers genuine progression opportunities and the chance to develop expertise in a growing, stable industry.
As a Operations Support / Parts Advisor, you'll provide essential office-based after-sales service to manufacturing customers across a diverse product background.
Key Responsibilities
* Deliver exceptional after-sales service and technical support from our office base
* Manage quotations, ordering, delivery coordination, and invoicing for parts and services
* Prepare quotes for preventative maintenance programs and chargeable repair work
* Handle service administration duties as business needs require
Essential Qualifications
We're seeking a candidate with some mechanical and/or electrical knowledge who may have operated successfully in a similar technical support role. You must be comfortable making independent decisions and working with significant autonomy.
Critical requirements include:
* Technical background with demonstrable mechanical/electrical knowledge
* Excellent problem-solving abilities and clear thinking under pressure
* Outstanding organisational and administrative capabilities
* Strong customer-facing skills and professional communication
* Ability to manage multiple priorities in a dynamic environment
Initially, you'll focus on selling chargeable services and spare parts to existing customers, with long-term opportunities to engage in new equipment sales and project work.
Desired Qualifications
The ideal candidate will demonstrate:
* Strong practical judgment and proactive approach
* Genuine desire to learn, achieve objectives, and advance within the organisation
* Excellent multitasking abilities with flexible priority management
* Team collaboration skills combined with confident independent work capability
* Openness to established processes while contributing fresh ideas and improvements
* Effective customer relationship and negotiation skills
* Independent problem-solving mindset with willingness to seek guidance when needed
This role represents a genuine career-building opportunity within a stable, expanding industry. If you're ready to advance your technical career and contribute to a forward-thinking organization's continued growth, we encourage you to apply.