Role Overview
Sora Manager, Malmaison
£35,000, 45 hours per week
Permanent contract
Location: Malmaison York
Shout it from the rooftops! Quite literally. We are so excited to have opened our one‑of‑a‑kind Sky Bar at Malmaison York. Think luxurious and comfortable loungers, lanterns, beautiful trees, Champagne, cocktails and food platters. Add the stunning views of York Minster and you’ve got the perfect environment for business events or fun times with friends.
We’re looking for enthusiastic, bubbly, organised and meticulous individuals with a passion for excellent customer service. You will have experience running high‑end bars and/or restaurants and want the opportunity to develop yourself further.
You, as Sora Manager, will be a hands‑on operator who, using your knowledge and experience, will motivate, educate and inspire.
Do you want to be part of something different, working with the best food, drink and a brand you can be proud of? We create memories that our guests never forget. This could be the next step for you into a Senior Head of Department position – we actively encourage internal development and progression. Onwards and upwards.
Benefits
In addition to competitive rates of pay we offer:
* Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
* Discounted Friends and Family Room Rate with 50% off best available rate.
* 35% off your bill when you dine in our Brasseries and Bistros.
* Fully funded Apprenticeship programmes that support you in developing your career.
* High Street Discounts on a range of high‑street shops, experiences, holidays and much more.
* Cycle to Work scheme – save up to 40% on a wide range of bikes.
* Healthcare Cash Plans – dental, optical, medical and more available from £5 per month.
* Referral schemes that pay up to £1,500 for bringing your mates jobs.
* A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
* Wellness & National Campaign Days Calendar promoting activities such as Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
* Wagestream – instant access to your pay as it’s earned. Wagestream lets you track wages in real time, store up to 50% of the money earned, learn easy tips to manage money better and save directly from your salary.
* Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
* Proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
* Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Plus, on completing your probationary period you will be provided with:
* Private Medical Healthcare.
* Bonus Plan based on clear and transparent KPI’s.
* Critical Illness cover.
* Life Assurance.
Our Sustainability Goals
* 100% of our electricity is generated using renewable energy, mostly from wind farms around the UK.
* We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone focusing on the waste we produce and is championed by our Sustainability Council.
* We have moved to a chemical‑free cleaning system in our bedrooms and public areas and an enzyme‑based eco‑friendly system for our kitchens.
* We volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
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