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Golf Fang is where entertainment reaches
a whole new level! As part of the Big Fang Collective, we are on a mission to
change the way the UK enjoys itself! We’re a high-energy, immersive
entertainment venue filled with 18 mind-blowing golf holes, Big Fang karaoke,
Throwies-Darts and arcades – making every visit unforgettable. That’s just the
beginning! Our in-house food brands; Nothing
Cheezy, serving up next-level pizza, and Diggys, dishing out loaded hot dogs,
keep our guests fuelled for the fun. Top it off with our signature cocktails,
crafted by our talented bar team, and you’ve got the ultimate entertainment
experience! We thrive on pushing boundaries and exploring what’s possible. If
you’re ready to create jaw-dropping experiences and be part of something
extraordinary, apply now!
About the role
As our Guest Experience Manager,
you will play a key role in driving business growth, increasing revenue,
building relationships with local businesses and increasing our guest database
through proactive and reactive sales initiatives. You will also be responsible
for delivering best-in-class operational experiences that keep our guests
coming back whilst playing a key part in operational delivery as part of the management team, responsible
for our Reception Hosts.
* Previous experience in a management role.
* Previous experience in a customer-facing or sales
role
* Knowledge of sales processes, Collins and Zendesk.
* Ability to build
rapport, communicate effectively, and develop lasting relationships with local
businesses and clients.
* Background in bars,
restaurants or entertainment venues.
* Previous experience of
managing and developing a team.
* Experience of database
management
* Confident communicator
across all channels.
Our Sicker Than Yo Average Offer
* 10% annual bonus
* Play
for free and 50% off drinks at all venues for employees, along with
great discounts for family and friends.
* Private Medical and Life Insurance following
successful probation.
* Access to trained mental health first aiders across
the business plus the opportunity to become trained yourself.
* Additional Holiday days for each complete year with
us
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