Construction Projects Manager
Reports to: Chief Operations Officer
Location: Egham Offices / Hybrid / UK & NI Travel
At Tim Hortons, we believe that you shouldn't have to compromise. Whether you want a hot, freshly prepared breakfast on the way to work served with our smooth, delicious coffee; a great choice of freshly prepared hot sandwiches for lunch, or one of our famously irresistible doughnuts for a sweet afternoon treat, Tim Hortons is the place to visit. However, there's more to Tim Hortons than great-tasting fresh food and coffee. We work hard to deliver the highest quality products and services and strive to be a leader in everything we do.
The Construction Project Manager (CPM) is responsible for overseeing the full lifecycle of new restaurant builds, remodels, and relocations for Tim Hortons locations. This role ensures projects are delivered on time, within budget, and in full compliance with brand standards, regulatory requirements, and quality expectations.
As we look ahead to a busy expansion plan across the country, the CPM will have a strong experience in commercial construction, preferably within Coffee, QSR, retail, or multi-unit hospitality environments, and has a proven track record of managing multiple concurrent site developments.
Job Responsibilities
Project Planning & Pre-Construction
Lead site feasibility assessments in partnership with Real Estate and Development teams.
Review lease agreements for construction-related obligations.
Manage design coordination with architects, engineers, and corporate design teams.
Develop project timelines, budgets, and scope of work.
Oversee permitting and approvals with local authorities.
Construction Execution
Manage general contractors and subcontractors through all phases of construction.
Conduct regular site visits to monitor progress, safety, and quality.
Ensure compliance with Tim Hortons' design and construction standards.
Review and approve RFIs, change orders, and contractor invoices.
Coordinate equipment installation, signage, and final fit-out.
Budget & Cost Control
Prepare and manage detailed capital expenditure (CapEx) budgets.
Track costs against approved budgets and forecast variances.
Negotiate pricing and contracts with vendors and contractors.
Identify cost-saving opportunities without compromising brand standards.
Schedule & Timeline Management
Develop and maintain critical path schedules.
Proactively manage risks to avoid delays.
Coordinate handover to Operations for training and store opening.
Ensure projects meet targeted grand opening dates.
Compliance, Safety & Quality Assurance
Ensure all works comply with building codes, health & safety regulations, and local laws.
Enforce contractor safety standards on-site.
Conduct quality inspections prior to substantial completion.
Manage punch lists and ensure timely resolution of defects.
Stakeholder Communication
Serve as the primary construction liaison between franchisees, corporate, contractors, landlords, and vendors.
Provide regular project updates to senior leadership.
Escalate and resolve issues impacting budget, timeline, or scope.
Qualifications & Experience
Bachelor's degree in Construction Management, Engineering, Architecture, or related field (preferred).
5+ years of experience managing commercial construction projects.
Experience in QSR, restaurant, or retail build-outs strongly preferred.
Demonstrated experience managing multiple projects simultaneously.
Strong knowledge of construction contracts, cost control, and scheduling.
Proficiency in project management software (MS Project, Procore, Smartsheet, etc.).
PMP certification or equivalent (preferred).
Core Competencies
Strong leadership and contractor management skills
Financial acumen and budget control expertise
Excellent negotiation and vendor management abilities
High attention to detail and quality standards
Ability to thrive in a fast-paced, multi-site environment
Strong problem-solving and risk mitigation skills
Key Performance Indicators (KPI's)
On-time and on-budget project delivery
Compliance with Tim Hortons construction standards
Quality audit results at handover
Minimal post-opening defects
Safety compliance and incident-free sites
Work Environment
Frequent travel to construction sites
Work conducted in both office and active construction environments.
Occasional extended hours to meet project milestones.
The salary package also comes with an £8000 per annum car allowance