Business Unit:
BU Warehousing Solutions
Business Line:
BL Warehousing Solutions Europe
Target Hire Date:
What You Can Expect:
Shift Pattern: Monday to Friday 06: OR 14:00 - 22:00
Key Responsibilities:
* Allocate labour and resources to meet daily outbound/inbound workloads.
* Manage workflow across picking, packing, replenishment, loading, and goods-in activities.
* Ensure on-time dispatch and adherence to customer KPIs (OTIF).
* Lead, coach, and motivate warehouse colleagues to deliver high performance.
* Conduct daily briefings and ensure effective communication across shifts.
* Manage absence, timekeeping, performance, and conduct.
* Support recruitment and onboarding of new team members.
* Ensure adherence to Health & Safety, site rules, and safe systems of work.
* Promote a strong safety culture, leading by example and ensuring PPE compliance.
* Conduct incident investigations, near miss reporting, and corrective actions.
* Ensure WMS accuracy and rigor in scanning and stock movement processes.
* Support cycle counts, inventory investigations, and stock integrity improvements.
* Resolve discrepancies and escalate issues where required.
* Identify and implement improvement opportunities (Lean / waste reduction).
* Ensure adherence to Standard Operating Procedures (SOPs).
* Support the rollout of new processes, systems, or customer implementations.
* Drive productivity, cost efficiency, and quality improvement
* Productivity (units per hour / cost per unit)
* Accuracy (pick accuracy, stock accuracy)
* Service performance (OTIF / DIFOT)
* Engagement and H&S performance (near misses reported, absence levels)
What You Bring:
* Strong leadership with ability to motivate and engage teams.
* Good knowledge of warehouse processes and 3PL operations.
* Competent in Warehouse Management Systems (WMS) and Microsoft Office (particularly Excel).
* Excellent communication, problem-solving, and decision-making skills.
* Ability to work effectively in a fast-moving, customer-focused environment.
* Previous supervisory experience within warehousing, logistics, or 3PL (essential).
* Working knowledge of WMS (e.g., Manhattan, SAP EWM, Blue Yonder) desirable.
* Proven experience delivering against KPIs and service levels.
* Experience with continuous improvement / lean methodologies beneficial.
* GCSEs/NVQ Level 2 or equivalent (minimum).
* FLT licence (Reach/Counterbalance) desirable based on site needs.
* Health & Safety qualification (IOSH Working Safely / Managing Safely) advantageous.
* Leads by example – visible, engaged, and approachable.
* Customer-focused and service-driven.
* Resilient under pressure, able to prioritise and adapt.
* Fair and consistent approach when managing people and performance.