Job Title: IT Support Technician
Salary: Up to £29,163 per annum (dependent upon qualifications and experience)
Working pattern: Full-time (37 hours per week, 52 weeks per year)
Location: Andover Camps
Role Overview
You will work in the IT team alongside the IT Services Manager and other Engineers to provide hands-on support to staff and student end users of IT systems. The ideal candidate will have an IT background with excellent customer service skills and the confidence to work with users of all skill levels.
Responsibilities
* Provide direct support to end users, resolving IT issues efficiently.
* Work according to objectives and deadlines set by the IT Service Manager and senior team.
* Adhere to professional standards, college policies, procedures, and legal requirements.
* Manage Microsoft 365 administration and support end-user IT needs.
Skills and Experience
* Strong end-user IT experience.
* Experience with Microsoft 365 administration.
* Excellent interpersonal skills to interact effectively with teaching, business, and student users.
Additional Information
We reserve the right to close this vacancy early if sufficient applications are received.
Benefits
* Eligibility to join a defined contribution pension scheme.
* Occupational Maternity Pay Scheme.
* Holiday entitlement of 23 days plus Public and Bank Holidays, plus college closure days at Christmas.
* Access to an employee assistance scheme.
* On-site gym at Sparsholt campus.
* Opportunity to purchase Sparsholt produce including plants, flowers, fruits, vegetables, fish, venison, and turkey.
* Discounted hair and beauty treatments at the Andover campus.
* Access to CPD events and support for professional qualifications.
* Various food outlets offering good value food and drinks.
* On-campus nursery operated by a commercial provider.
Equal Opportunities
Andover College is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We welcome applications from underrepresented groups including ethnicity, gender, transgender, age, disability, sexual orientation, or religion.
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