The role of Business Support Manager involves managing and coordinating administrative functions to ensure the efficient operation of the organisation. This position requires a professional with a strategic mindset and strong organisational abilities to support the Professional Services industry. Client Details The organisation is a well-established entity within the Professional Services sector, known for its expertise and commitment to excellence. It operates as part of a medium-sized team and has a strong reputation for delivering high-quality services to its clients. Description Provide line management to and have responsibility for the secretarial colleagues supporting the practice area. This includes providing advice, guidance and coaching to team members, encouraging a collaborative and cohesive team environment. Work closely with the partners and legal services colleagues in the practice area to develop a robust understanding of their needs, building appropriate plans to support delivery and address any challenges. Have a continual focus on having processes and resource in place to ensure administrative and other relevant non chargeable tasks are undertaken by the secretarial team and not legal services colleagues. Identify skills and expertise required to deliver an effective service. Work with team members to assess any skills gaps or training needs, partnering with the relevant teams in People Engagement and I&T to address a...